Overpriced for the Service

Member Rating 3 out of 5 by a traveler from Travelocity.com on May 2, 2008

The experience was less than satisfying: 1- too few employees at front desk/concierge during peak times (i.e., Friday night) 2- front desk staff with no customer focus (I asked for a room away from the elevators for quiet, and the front desk person gave me a room next to the ice machine) 3- a bathroom that wasn't entirely clean (there was someone else's orange medicine pill on the floor in front of the sink when I checked in - what else wasn't clean?) 4- afternoon tea service that was adequate at best due to skimpy portions, purchased pastries versus homemade, and inadequate menu flexibility - they really should check out 5- overpriced breakfast buffet.
Langham Hotel Boston
Boston, Massachusetts, 02110


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