Unfortuante experience

Member Rating 3 out of 5 by a traveler from Travelocity.com on April 16, 2008

Because of a rail strike in Italy we were unable to reach Nice on July 7, the first night of the 4 nights for which we had reserved and prepaid. We tried to reach the hotel and the numbers listed by Travelocity, but could not. When we arrived on the 8th, even though we had prepaid, the room had been given to someone else and we were told that we were out of luck. They did eventually give us another room, but it was extremely small and we were made to feel that we were at fault.
Grand Hotel Le Florence
Nice Alpes Maritimes, 06000
33 4 93884687


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