a traveler from Travelocity.com
on April 16, 2008
Because of a rail strike in Italy we were unable to reach Nice on July 7, the first night of the 4 nights for which we had reserved and prepaid. We tried to reach the hotel and the numbers listed by Travelocity, but could not. When we arrived on the 8th, even though we had prepaid, the room had been given to someone else and we were told that we were out of luck. They did eventually give us another room, but it was extremely small and we were made to feel that we were at fault.
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