a traveler from Travelocity.com
on February 13, 2008
My friends and I went there for a bachelor party. We could barely find the hotel because it's facade was covered with a tarp for construction. The pics on the travel website reflect wha tit will look like not what it looked like when I arrived! There was dust everywhere in the lobby.. This is no good since the restaurant and bar are open and in the lobby!
The beds were terrible! They were like a rock. I asked a manager about it and he said that they have to be that way because otherwise they would have to replace the mattresses too often.. WHAT?!?!?
The pillows... I had 2 of them on my queen size rock of a bed. One of them felt like it was stuffed with towels, and it was flat. Next to the bed was a brochure that shows 4 types of pillows you can have upon request... Well I requested and got 2 more of the same; except that what is supposed to be a white pillow case was now yellow.. NICE!!
The pool area... nice size pool, nice weight room.. too bad the construction dust and painters were everywhere..
The staff.. The only good thing about it.. XXX, the bellboy.. WOW! Full of info and very helpful! The 2 managers, not so much!
I would pay a few extra $$ and stay at a different place! BTW, there were signs that the construction would end in 2007...
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