a traveler from Travelocity.com
on January 15, 2008
Dining staff needs update on customer service. Hotel was beautiful, but needed some TLC. Rooms need pictures (we were with a group of 22 and all agreed). Beds okay, noisy furnace and water pipes. Bathroom needs more shelves. Had to call room service two days in a row, couldn't match the number of bath towels with hand towels and wash clothes with amount of people in room. Door to TV would not stay open, had to prop with chair. Front desk very helpful and always cheerful. Bar doesn't open until late in the day. Dinner was out of this world, very excellent!
©Travelocity.com LP 2000-2009