a traveler from Travelocity.com
on October 16, 2007
Having been a frequent guest at the Long Beach Hilton in the 90's and through 2002, I decided to stay their for a two day business trip to the Long Beach Hilton. The lobby area is open and inviting and the desk staff was reasonably adequate. Initially the room was fine but when I went to turn off the air conditioner - heater it would not simply stop. It continued to hum in any position even though it indicated off. I am a light sleeper and for two nights I found the sound annoying and did not enjoy the full nights sleep I had expected. In addition, on the second morning I found that the housekeeping staff had not provided the coffee pod for the coffee machine. Maybe it was just that visit and perhaps I should have complained on both counts. However, despite the real convenience of the location and its parking arrangements, I don't plan to stay there again. I have found that small things are often indicative of how well a facilty is managed.
©Travelocity.com LP 2000-2009