a traveler from Travelocity.com
on October 3, 2007
Business travellers beware! This hotel, the Jockey Club, is not fit to be rented out to anyone who expects to sleep. The property is adjacent to a huge construction site that operates from 4am to midnight daily. There is no sound insulation from the heavy earth-moving equipment that operates through the night so it doesn't matter which part of the hotel you stay in, or if you switch rooms as I did - the noise is simply too loud. Street locatiom is poorly lit and dirty. The front desk could not provide a receipt upon check out. Front desk could not assist with room changes. No bellman service available. No taxi service is available, despite claims that a shuttle would come and take guests to a casino where they can catch a cab - no shuttle every materialized. Internet access didn't work. This dump is a disaster zone for a business traveller and guarantees I will NEVER use online travel website again for a hotel reservation - the property was completely misrepresented.
©Travelocity.com LP 2000-2009