not so impressed

Member Rating 3 out of 5 by a traveler from on June 12, 2007

The rooms have nice view, I was lucky to have a corner room with view to the ocean and the mountain. Customer service clearly needs improvement. When I called for extra towels they questioned me. When my son got a cut in the pool, I went to the lobby to ask for a band aid, the receptionist did not even look at me and said ?we don?t have any? Plenty room for improvement in customer service
Hotel Continental Plaza Acapulco

Acapulco, Mexico

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