a traveler from Travelocity.com
on August 20, 2007
If you are going for a couple's getaway or with children, you may like this hotel. If you have a member of your family on the wheelchair DON'T stay here. First when you get to the front of the hotel there are 3 flights of stairs without an elevator or lift for someone. They said to go around the corner (5 minutes for someone on the wheelchair) to get through a restaurant which is opened between 7am and 11pm. The restaurant places barriers/fence around the cafe area blocking the handcap accessibility completely. Someone would need to lift the whole wheelchair to get down from the side walk.The entrance is narrow. Then there are very few rooms that could fit a wheelchair through the door. Thank God our mother is still capable of getting up and taking few steps. If you plan to go in 2007 be aware that the whole area around the Chateau Frontenac is under construction and basically destroyed taking a lot of its magic. I have no idea when the construction will finish. The area around the Basilic of Notre Drame is also under construction. If you go to Quebec often as we do, be aware that some of the restaurants changed names, owners, services and menu since last summer. The service was okay, we were on the third floor and we had a nice view of a roof. If you want a view stay at the Frontenac, Hilton, Delta or Le Concord.
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