a traveler from Travelocity.com
on April 12, 2007
"Hardest bed I have ever had the misfortune to sleep in. Bathroom not clean, was greeted with previous guest's urine still in toilet & dirty towels hanging on shower rod. "Fresh" snack packages in mini-bar basket very dusty Unfortunately, time committments prevented me from phoning/waiting for manager so I mentioned this on checkout. I did receive an apology from the check-out staff but I won't be staying at this hotel again. This is completely unacceptable for a 5-star hotel."
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