a traveler from Travelocity.com
on August 14, 2006
This hotel is not what it used to be. Our room was tiny and had torn and stained carpet, furniture, etc. The beds were awful and clearly in need of being replaced. Rooms were not available at check in time, and staff seemed unconcerned about the line of people waiting for their rooms. Overall staff attitude was not customer oriented. Restaurant breakfast and service are still excellent, but I wouldn't stay here again!
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