a traveler from Travelocity.com
on April 21, 2006
expat and stayed in many manilaf hotels anila. I was attracted to this hotel due to its central location in ermita and good room rates.But in arriving (multiple stays)always found bate- switch tactics, inconsistent standards of service, cleanliness, always remodeling and very noisy both inside and outside, lock of hot water or no water,old elevator that not always working and forced unsafe stairway usage (lack handrails). Also uses Best Western in name but affiliated or independent so no recourse. DO NOT USE.
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