Not Extraordinary but Perfectly Nice
- September 30, 2009
- Rated 3 of 5 by
toritrips from Fairbanks, Alaska
We stayed five nights in this hotel: two adults and two small children. It's near several beaches -- always a plus -- and well set back from busy Kihei Road so we didn't have to worry about our kids running out into traffic. Our room had a living room with simple kitchen (sink, minifridge, coffee maker); the sofa pulled out into a bed. The king-sized bed in the bedroom was extremely comfortable. The bathroom was large and had a good-sized tub for scrubbing sand off little boys. The hotel lobby is spacious and open-air, which is an exotic attraction of the highest order to anyone from Alaska. I would have been happy just to sit in the lobby with the tropical winds wafting over me.
Randomly:
-- We had breakfast in the nearby restaurant a few times. The food was good but expensive, even by Maui standards.
-- Staff was generally friendly and helpful. You can see the strain of having to be polite to pale, gawking tourists all the time, but most of them hide their irritation well.
-- Three pools: a really hot tub, a pretty hot tub, and a regular pool. Very comfortable lounge chairs, and a bar nearby. Yes!
-- As long as you are pretty mobile and don't have small kids in tow, you're within walking distance of miscellaneous restaurants and a moderately well-stocked store. We often drove just because our 16-month-old considers it a personal affront to be carried, but we just can't stop to examine every single crack in the sidewalk, you know?
-- My one complaint is that I requested a crib in the room and confirmed that request many times, but when we arrived it wasn't there and it never showed up that night despite several calls to the front desk. No one apologized or made any effort to make up for it, and it's not my style to ask for a rate reduction for something like that, so I just filed it under "If I taught a customer-service course..."