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Hyatt Summerfield Marlton
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This is Hyatt??
by
RareAle
Suwanee, Georgia
October 20, 2008
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Sure the rooms have all been redecorated with new furniture, carpeting and paint, but don't let that fool you as the same crew still cleans it. Their housekeeping is AWFUL! First time I stayed there was no soap in the room. I called the front ...
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Sure the rooms have all been redecorated with new furniture, carpeting and paint, but don't let that fool you as the same crew still cleans it. Their housekeeping is AWFUL! First time I stayed there was no soap in the room. I called the front desk and they said they had run out - OF EVERYTHING?? No dish soap? No dishwasher soap? No hand soap? Nothing? Yes, she tells me, everything, but they will be getting some tomorrow, sorry for the inconvience. Good thing I travel all the time and happen to have some emergency back up supplies. I feel sorry for the others.
Second stay - 3 weeks later - I check in and see the room hasn't been cleaned. I get a new room. This new room doesn't have any blanket or comforter on the bed, only 2 sheets. I call down to the front desk for a blanket. The response? I'm sorry, housekeeping is closed for the night.
I will not be returning to this hotel. Avoid it if you can.
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