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Ritz-Carlton Cancun

From $ 249 per night

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  • Retorno Del Rey #36 Zona Hotelera, Cancun, Mexico 77500
  • +52 (998) 881-0808
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User Reviews

Results 1-10of 31 Reviews

A very good hotel that make me feel happy

A traveler

Travelocity.com

July 11, 2012

The hotel is very good, very comfortable with a great service both in manpower and in the products offered. The negative points are a billing of Internet equipment, $ 20 per each and for food, expensive prices.
WONDERFUL STAFF and AMENITIES

A traveler

Travelocity.com

March 20, 2012

The best vacation I have had in years. We had the top floor center room Club Level. We have never been treated so warmly and with such grace and ease that we will always go back when time allows us to stay at the Ritz Carlton Cancun. The food was ...Read more
This hotel was up to all Ritz Carlton standards by any measure. THe service was exemplary.

A traveler

Travelocity.com

January 30, 2012

We booked this trip about ten days before we travelled on January 3rd. In my opinion we got a very good deal. The service, amenities, room location (ocean view king) were all superior. The food was exactly what one would expect for a Ritz. We ...Read more
Service is outstanding and staff is always helpful.

A traveler

Travelocity.com

November 9, 2011

I was very happy with the service and attention from hotel staff. Amenities are first class and overall an excellent value for the money.
Here Now and it's Wonderful!

by Motorcitykitty

Detroit, Michigan

May 5, 2011

My Sister and I are in Cancun as I write this review.From the moment we walked in we have been treated like royalty. The service is outstanding.We are staying on the club floor and 5 food presentations will knock you out. And the coffee machine in ...Read more
R/C Cancun is not rated 5-star for nothing!

A traveler

Travelocity.com

February 11, 2011

For 5-stars you expect the very best; and at the Ritz Carlton in Cancun that is what your get!! We were there right before Christmas--and the hotel was beautifully, unusually decorated for Christmas! We had adjoining rooms which were ocean front; ...Read more
feels very good

A traveler

Travelocity.com

February 7, 2011

Great location Staff was good Every thinks is close by to go shopping mall restaurant night clubs.Good place to stay
Just great! Highly recommended!

A traveler

Travelocity.com

May 31, 2010

Stayed in May 2010 and had a great time. The property is very nice, the staff was incredible and the beach/ pools really beautiful. We traveled as a family with an 8 and 11 year old - the beach was a real thrill. The food was very good, but really ...Read more
Expected better

A traveler

Travelocity.com

May 11, 2010

The room was large and the bed was nice, but some aspects of the room fell short. First, there was no hot water, unless I let the water flow from the tap for 10 minutes (my room was on the 6th floor), I thought that was wasteful, so I gave up taking ...Read more
Simply Wonderful

A traveler

Travelocity.com

March 7, 2010

The Ritz Carlton in Cancun was a wonderful experience. The service, attention to detail, quality of food and rooms, staff service and personality - everything was simply perfect. We stayed on the Club Level - wonderful food, drink and socializing. ...Read more