Excellence Riviera Cancun All-Inclusive

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Carretera Federal 307 Chetumal–Puerto Juarez Manzana 7, Lote 1, S.M. 11, Puerto Morelos, Quintana Roo, Mexico 77580
52-998-872-8500

Excellence Riviera CancunCarretera Federal 307Chetumal – Puerto JuárezManzana 7, Lote 1, S.M. 11Benito Juárez, Puerto Morelos77580 Quintana Roo, Mexico

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User Reviews

Results 1-10of 303 Reviews


the hotel greeting was awesome.

A traveler

Travelocity.com

I would go again. Did not have ice in our room. Resort was very beautiful!
Treated me like a VIP

A traveler

Travelocity.com

Staff was polite and friendly, hotel grounds were immaculate, food was great and entire experience far exceeded my expectations.
I have a prosthetic/handicap and was not happy with their handicap accesibility

A traveler

Travelocity.com

I was very unhappy with the handicap rooms. The hotels elevator was broken and I was required to walk up and down the stairs and also to use a small service elevator. I also was unable to use my wheelchair to get into bed because the walls on either ...Read more
Great food, excellent value

A traveler

Travelocity.com

We came to Excellence for our honeymoon and were very impressed. The staff was very attentive, the food at the restaurants was delicious and the resort was gorgeous. We opted for the Excellence Club and had an ocean view room - worth every penny. We ...Read more
This hotel is amazing. This is our second stay at a Excellence Resort and I would recommend this Resort to anyone.

A traveler

Travelocity.com

As I said in summary - The Excellence Riviera is amazing. We have stayed at the one in Punta Cana also and have the same to say for that one. If you love Resorts that you get everything for one price this is the one. Top shelf drinks, great ...Read more


Beyond all expectations!

A traveler

Travelocity.com

Beautiful resort. Every need taken care of.. Wonderful staff, restaurants. We are planning on returning and taking our children and their spouses. We just have to share this wonderful experience with them.
This hotel was excellente as they say there.

A traveler

Travelocity.com

The only complaint I could have is the bed was not that comfortable but as soon as we said anything they put a memory foam pad on the bed. Which helped a lot. You do have to deal with the humidity in rooms but you are in Mexico. Do not have anything ...Read more
Just told all my friends to stay here

A traveler

Travelocity.com

Great hotel. Close to the airport. The best all inclusive ever. Service makes you feel like an old friend. food is amazing, no reservations required. white sand beach. plenty of seats and hammocks. topless is ok! great shows. great room. turn down ...Read more
This a fantastic trip and we didn't want to leave! The staff was great, the food was delicious and the entertainment was non-stop.

A traveler

Travelocity.com

I couldn't have been happier with this resort. The staff was great and friendly and the resort was beautiful. There was always a ton of activities to enjoy and enough time to relax by the pools or on the beach. I was really impressed with the food ...Read more
Room and bed not good.

A traveler

Travelocity.com

Staff and ambiance were great. Room was very humid despite air conditioning and smelt strongly of mold/mildew the entire trip. Bed/linens were not comfortable. Food was hit or miss.