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Quote: Our plans changed due to storms in the area and we were unable to go to the Outlet mall in Birch Run which is what we had planned to do. It was stormy and the power was out in the area around the hotel. The weather was hot and humid. We attempted to... Read the full Best Western Gateway International Hotel review
Quote: Best Western refused to refund my money or offer credit for another night's stay. My connecting flight was delayed so I was unable to make it to Detroit and stay the night there as I had planned. Due to the airline error, I could not fly to... Read the full Best Western Gateway International Hotel review
Quote: I was sent to this hotel during a snow storm after my flight was canceled. When I got to the hotel, there was a line at the front desk with approximately 10 people in front of me. The 2 doors of the hotel were frozen open and the lobby was very... Read the full Best Western Gateway International Hotel review
Quote: This is a basic motel which seems to be going through a change in management. Minimum maintenance has been done. The person who checked me in could not operate the business software to find my reservation and check me in. No restaurant or extra... Read the full Best Western Gateway International Hotel review
Quote: This Best Western offered a clean friendly stop for us before catching an early flight out of Detroit. The staff was friendly and very helpful. We appreciated the offer to park our car in their lot (less than airport parking) and use free... Read the full Best Western Gateway International Hotel review
Quote: When arrive in our room we had a problem with the TV channel, one of the light fixtures were not working and the phone had no dial tone. I made a call to the front desk and less than a hour everything was fixed by the hotel maintenance. Excellant... Read the full Best Western Gateway International Hotel review
Quote: We are from Ontario and often fly south out of Detroit and therefore have experienced a number of stopover hotels but are repeat customers at the Best Western Gateway - great location, rooms are clean and comfortable, indoor swimming for kids and... Read the full Best Western Gateway International Hotel review
Quote: I stayed this hotel before gone abroad. The pictures looks nice. Off course they service everything we want like free shuttle to the airport, microwave, fridge, free internet and continental breakfast. However, inside the room is very old style... Read the full Best Western Gateway International Hotel review
Quote: We fly frequently and often end up overnighting in Detroit. This hotel offers quick free shuttle service to/from the airport. The staff are friendly and helpful. The rooms are clean and quiet. The free continental breakfast is good.