Sheraton Gateway Suites Chicago O'Hare
- stvchin
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 14
- Reviews
-
5
- Photos
great experience
- March 26, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
It was My 3rd visit to this Hotel but my 4th at a Sheraton.
Greatings always fantastic.
Like the location.
The personel is outstanding.
great stay
- November 21, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
this was my first time here....the room was very clean and nice....staff was great...room service prompt and polite....dinner was huge.....lol..........and best of all....the bus driver who took me to the airport was fantastic.....he helped me out a lot since I don't travel much and was alone...perfect stay..thank you.
Sheraton Gateway not your typical Sheraton
- November 20, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
We arrived at the Sheraton Gateway at approximately 7pm on a Saturday evening. There was only one person working, so I waited in line for 22 minutes to check in. After checking in, the employee informed me that there is a $15 per day fee to park. That wasn't disclosed previous to the booking. Next, the pool was horribly dirty, as well as the hot tub. The room, although decorated nicely, was old and there was nasty paint falling from the ceiling. The bathroom appeared dirty, but was just worn down. There was absolutely no hot water.
Horrible. Won't go back!
great hotel
- August 26, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
me and my husband stayed at the sheraton gateway suites for 8 days and we loved the hotel, spacious bedroom, very comfortable bed, great staff, and most of all very clean. very convenient shuttle service to the metro station, which we made use of every day. we loved our vacation and will visit again next year, we recommend this hotel to anyone traveling to this area.
Nice hotel, rude front desk
- July 29, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Hotel was very nice and clean. We needed an extra night, and the front desk was very rude and unhelpful! I was informed that they didn't have any available rooms before the clerk even looked at computer. I called travel website from our room and got the reservation for the next night within minutes. Walking downstairs and handing the confimation number to the desk clerk was very gratifying!