Wyndham Sugar Bay Resort and Spa

From $ -1 per night

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6500 Estate Smith Bay, St Thomas 00802
(340) 777-7100
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User Reviews

Results 1-10of 154 Reviews


This is the worst Resort I've ever stayed at.

A traveler

Travelocity.com

My wife & I satyed there for one week. The Dinner menu was not changed for 3 straight nghts. Also, The Manor Buffet is Closed on Tuesdays & Thursday Evenings. Not enough staff to help you out and Every Meal you had to sign in and wait to be seated. ...Read more
Negative Reviews Were True

A traveler

Travelocity.com

Most of the negative reviews are true (ie rude and inefficient staffs, rocky beach, bed bugs, limited selection of restaurants, poor access to beach and pool...). Despite all of the negative experince, we did have a blast because its St. Thomas. I ...Read more
Where to start....

A traveler

Travelocity.com

We had an early flight from STT and left STJ. It was only a night to get us on the plane the next morning.Grundgey and dirty we imedatily showered to clean up. There were only two towles in the room, no bath mat towel or any other hand towel? When ...Read more
Very Disappointed

A traveler

Travelocity.com

Although the front desk staff was friendly, the rest of the hotel workers were not. Our room had a nice ocean view from the balcony, but the rest of the room was lousy. Our bed sheets were not changed even once during the 10 days we were there. Even ...Read more
absoulutly terrible!!!!!!!

A traveler

Travelocity.com

Absoulutly the worst service ever!!! They never make eye contact with you and are rude beyond belief. Rooms are dirty, the walls are dirty and room service comes sometimes, sometimes they don't. check in times...LOL forget it!! check in was 3:00, we ...Read more


never going back

A traveler

Travelocity.com

I will say the food was so so. Long breakfast lines, poor attitude by staff, acting like they were doing you a favor, never a towel by pool, worst beach ever, dirty pool, same food every day
Customer Service?

A traveler

Travelocity.com

The customer service was just awful at this hotel. I would strongly recommend staying on St. John. My family and I relocated to Gallows Point Resort on the second day-very nice!
Terrible service

A traveler

Travelocity.com

Waited 3 hours for room. The second room that our family was to have never materialized. Had to send them across the island. They got a much nicer hotel and service. Taxi fair only one way.
Very Disappointed

A traveler

Travelocity.com

Although the front desk staff was friendly, the rest of the hotel workers were not. Our room had a nice ocean view from the balcony, but the rest of the room was lousy. Our bed sheets were not changed even once during the 10 days we were there. ...Read more
The island's natural beauty was this resort's only redeeming feature.

A traveler

Travelocity.com

My husband and I spent 4 nights at Sugar Bay Resort with 6 other couples. One of the couples had a wedding ceremony on the rooftop terrace, which was actually quite lovely. We opted for the all-inclusive plan, and were quick to learn that those at ...Read more