Doubletree Hotel Jersey City
- 4 out of 5
- Avg. Member Rating
- 7
- Reviews
Okay
- March 31, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The Good News: Great location to NYC; 5-10 minute walk from Grove St. Station (cute neighborhood, pubs, coffee, food); Mall nearby; Easy transportation from Grove St. Station using PATH train (20 min. to World Trade Center); Easy to understand & follow subway directions; Hotel was beautiful, newly remodeled rooms, Comfy beds; Staff was polite & helpful.
The Not So Good News: Travel website claimed that parking was free, but thanks to a previous review I realized that parking would be $20/day. Purchased non-refundable, so it was too late. After arriving, I realized that there were about 20 spaces available. Luckily, we traveled via train the entire time & didn't have to move the car anymore, parking was non-existant at night. Also, I felt that Wireless Internet was misrepresented. Travel website posted that WiFi was available, but failed to mention that it's free only in the lobby, and if you want it in your room there's an additional $13 a day charge.
That's an additional $43 a day over a 3-day stay, and way more than I planned to spend. Otherwise, the hotel was comfortable and very secure.
Beware Hidden fees
- January 31, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I have just checked in. Chose this hotel due to good reviews. Staff is nice, room is clean & well appointed as advertised. HOWEVER-the valet parking is not optional-you must pay $20 p/nite to park. AND there is no wi-fi in rooms. Only in the lobby near the loud bar. Internet is available in rooms if you want to pay $12.95 for DSL on a short leash at the desk. The business center in the lobby charges for using the computer-you must swipe a credit card to activate it. I am astounded. This is a business hotel & they have the nerve to nickel dime their professional clientele. Screw the free cookie at check in. If I wanted a $*** room I'd go into the city. The desk clerk was apologetic & said they are considering making the business center free ( you mean like every other hotel?) I do not recommend this hotel until they change their ridiculous policies. My $*** room will be $*** now. Don't make my mistake.
Rating our stay at Doubletree
- December 13, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel is ideally located. The neighborhood is very clean and decorated beautifully. The staff were very friendly and helpful, especially X. He is so friendly and positive that he makes you feel like a long lost friend. Having never been to "the city" before, we were given DETAILED instructions on subways to take and what to look for. The guy is a real asset to the hotel!!!! Our room was even better than we expected. What a FANTASTIC time we had. Thank you!!
great way to see NYC, but cheaper
- July 16, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed the weekend of July 4th. Our junior suite was very nice and spacious. We had a large living area, frig and microwave. There were 2 double beds and a huge bathroom. The view of NYC was spectacular, including the fireworks that reflected off the skyscraper next door. The only negative things noted were the following: the restaurant and the bar were closed on the 4th of July, and we did not know this when we booked our reservation. So we had to go out to eat, and found a Chili's next door which was great. We ate at Chil's both nights, however had to find it on our own.
Gone Downhill
- May 6, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
We have stayed here before, but something must have changed (for the worse). The room stunk like a Vegas casino and the living room table was broken. The toilets flush very loudly so it is easy to track your neighbor's toiletry habits. One of three elevators was out of service and we got stuck in one of the other two. After a long wait for them to answer the intercom, they said they would "help us in a moment," certainly no urgency in their voice and no concern or apology. After another long wait we called the intercom again and there was no answer. We set off the alarm - no response. Finally the elevator reset itself and when we arrive in the lobby no one met us to see how we were or to offer a simple apology. I guess getting stuck is common place. We were very close to calling 911 due to the lack of response. It is a great location being walking distance to the PATH train station into NY, but if you come back after midnight (which is easy to do while in the city), be prepared for a very, very long wait. No, the trains do not run anywhere close to what is published. Their schedule says every 15-20 minutes after midnight, but It took us over an hour to get back to Jersey City. When these concerns were brought to the attention of the management, their reply was "I wish there was something we could do." How pathetic. I wish there was something they could have done as well. Our advice, stay clear - the management has obviously changed. If you are wiling to deal with the PATH trains, stay in Courtyard by Marriott or somewhere else.