Sun Suites New Orleans West Metairie
- 3 out of 5
- Avg. Member Rating
- 17
- Reviews
Room Condition
- June 24, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
My room was large with a kitchen....stove, refrigerator, sink, dishes, utensils. Here is the bad part. The room was full of roaches crawling on the lampshades, bathroom, kitchen, etc. No one cleaned my room the next day, couldn't get coffee until 8:30 in the morning because the lobby was locked and the staff was late. Staff (when they finally arrived) could not tell me the origin of the call because they said they don't have caller ID. I'm glad I had a short stay. the online travel website should give me some type of refund.
filthy carpets, no service!
- April 28, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
We stayed there in April 2009. Our rooms were suppose to be smoke free. We requested that and the plaque on the entry said it should be but the room smelled horrible from smoke. The carpets were as filthy as they could be, with big stains. They said we get some service for towels and cleaning once a week but no one ever came! You had to go to the office and pick up your own fresh towels.There was no care for cleanliness. They could be so much better if they just cleaned the carpets!I wouldn't stay there again!
not so good
- November 12, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
1.room wasn't checked at all during my three night stay
2. no shampoo in the rrom
3. no coffee for the in room pot
On the plus side - I was able to check in after midnight
Comforts of home
- October 14, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The motel was very clean. I really like them having a microwave, refrigerator, and stove top in the room. I also like them having an actual kitchen table in the room, not just a table in front of the air conditioner. They are not very well staffed, there is always someone there, but the few times I went in the office there was only 1 person at the desk. Even though the front desk only had 1 person there, they were very friendly & helpful. The location is easy on & off the interstate. There is a wonderful family restaurant around the corner called Randazzo's. I've only stayed there for doctor visits, so I'm not sure of there's a pool or not.
no room service/unsafe
- May 1, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
i came for my business and it was busy schedule, no room service, property on dead end lot of noise during night. room smell bad i will never stay there again. no breakfast no coffee it was bed experince.