PGA National Resort and Spa
- 3 out of 5
- Avg. Member Rating
- 10
- Reviews
Never Again!
- February 16, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
While getting away for a day, I as a local, decided to enjoy the amenities of the PGA spa and hotel stay. Not impressed! For those of you seeking and expected luxury service save yourself the headache and don't bother with PGA International. The spa is not quiet or calming. The help helped themselves to the snack display and I found one employee shaving her face in the mirror! The massage was anything but relaxing as I chose a 75min Swedish there was very little technique involved and a lot of talking and pausing by the ma-souse..What a waste of $200 and my time. The room was average looking and the bed was cozy, but the bathroom toilet and tub were small and the tub was slimy. The in room coffee pot was filthy and while cleaning it myself I found hair inside the water shaft. I'm glad I checked before making a cup. I recommend going to a resort where they actually care about there clientel and business.
Don't go while under construction
- November 28, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
We booked our trip in Feb. '07, prior to the renovations, and were never notified there would be construction until we were checking-in. They didn't seem to care that the hotel was not offering the amenities we thought we would have and charged a resort fee. I've never paid $16+ for a daily newspaper - and I had to pick it up in the lobby! The only pool was at the spa and it closed at 5:00; the only restaurant open in the evening was in the lower level, no windows, limited menu, out-dated. Our balcony overlooked port-o-potties. Once the renovations are complete it may be a nice resort, but after my experience I would not return. They have alot to learn about customer service.
UNDER CONSTRUCTION...
- October 1, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
the grounds and the rooms were gorgeous. Very well-kept golf courses. There are a lot of major rennovations going on, so we did miss out on some of the resort's actual beauty and the additional mandatory charge of $16 per day to use the pools in the spa area since the hotel pool isn't built yet, was an unwelcomed surprise. But I cannot say enough nice things about our room itself and the housekeeping staff too!
While under renovation - it's all about the rate!
- August 28, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Right now, they're in the middle of a massive renovation. It's needed! The hotel is very long in the tooth. Spacious but outdated, this hotel is now now not up to the standards being set in this corridor by others who have followed. But for under $* a night (all in), it's a good deal. For the right money, you look past the tawdry prints and the long walk to evrything because of what's closed, what's open and how you can or can't get there.
Post-renovation it looks like it will more than compete but it was over-priced before too. Sadly, even the gold courses are not getting their usual attention but they still trade on their legend and charge premium prices.
The real estate downturn in S. Fla. threatens to not fill up all the new stuff that's coming along PGA Blvd. but the local variety of restaurants and conveniences should come. All they have to do is bring a few more PGA events... that doesn't seem to be a problem.
Good price...For a reason
- August 25, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
I choose the PGA Resort and Spa because it looked like a very nice place to stay for $*/night. However, there was a reason the price was so low. The resort is under major renovations. The front entrance is closed, one of the pools is closed and all but one of the restaurants are closed. To enter the hotel, you go through a side entrance and walk about 100 yards to reach the front desk. No one offered help carry my bags, which were very heavy with work related materials. Also, don't let the $*/night fool you. They charge $* a day for "resort fees" even if you are on business and don't take advantage of any amenities. For the most part the room was clean, except for the shower had hair from a previous customer stuck to the wall. I'm sure that the resort will be exceptional once all renovations are complete. But, for now, don't stay here. It seems they are just trying to maintain cash flow until everything is complete and the customer gets the short end of the stick.