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Quote: We booked on-line and the price for the area seemed to good to be true....It was. We arrived very late and the room was filthy. There was a roach crawling on the inside of the door. The bedspread smelled funny so we took it off the bed and slept in... Read the full Suburban Extended Stay Hilton Head review
Quote: Hotel was clean and comfortable, Customer service was out of this world, staff was knowlageable of the area and recommended several things for us to do while in the area. Best thing is the price and that the rooms have kitchens... this saved us so... Read the full Suburban Extended Stay Hilton Head review
Quote: We stayed here (myself w/ my spouse and 2 children) for 1 night and had it not have been storming outside (for hours) we would have packed up and left! Although the hotel is supposably being renovated it is quite nasty! We were on a serious budget... Read the full Suburban Extended Stay Hilton Head review
Quote: We had two rooms. When we entered the building, the smell was like a pet store which is not kept clean. In the first room the beds had no sheets or blankets. In the second room the smoke detector was ripped from the wall. We were moved to two... Read the full Suburban Extended Stay Hilton Head review
Quote: Was down here on vacation with family, Staff was great and very helpfull. Hotel was clean and comfortable. We coudlnt not beat the price for a weekly rentil. Looked into Condos and they where close to $* dollars we stayed at the hotel and they had... Read the full Suburban Extended Stay Hilton Head review
Quote: Customer service horrible. Manager stays onsite and gave us wrong directions. When we finally arrived he was very rude and tempermental. He gave us a handicap room that was dirty and when we called corporate to complain about the downgraded room we... Read the full Suburban Extended Stay Hilton Head review
Quote: We have stayed in the hilton Head area on 2 previous occasions. We were lloking for a hotel that offered kitchen facilities as we were staying for a week and dreaded eating out every night. The outside of the hotel looks like the pictures but the... Read the full Suburban Extended Stay Hilton Head review
Quote: The outside of the hotel looks the same as the pictures listed on the site. The inside of the hotel though was dirty and there were bed bugs in the room which we had to have the room sprayed for but they still came back. Also the main reason we... Read the full Suburban Extended Stay Hilton Head review
Quote: This is a bare bones hotel. Day workers staying at hotel. On Friday afternoon, condoms were placed in the vending machines - this facility had families staying. No one is on duty during the night and early morning.