Mediocre Stay
- April 26, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Our stay at the Howard Johnson Express Inn was mediocre. There were some ups and downs. The check in was incredibly quick. The room was cleen and spacious and offered high speed internet access, a refrigerator, a microwave, and a safe. The staff was also quite friendly. On the other hand, the phone in our room didn't reach the front desk. The pillows were pancake thin and when we requested more, they refused to give us one for each occupant. They said it was not their policy. They should definitely change their ridiculous policy. Last time I checked, it was important to make your customers happy if you want them to return. The water pressure in the shower was weak. The drop down cieling in the bathroom made it feel cramped. I guesse that is why they discovered sheetrock. The continental breakfest was tasty but unatended and we had to ask for more coffee. This hotel is ok for a one night stay but it's not exactly five stars.
Nice Stay
- November 30, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
Hotel was nice and clean. Location and price was good, i think it was the best deal in whole town. They have tried their hard to give all amenities in the room like safe deposite, free internet, and etc.