Extended Stay America Kansas City-Overland Park
- 1 out of 5
- Avg. Member Rating
- 3
- Reviews
Couldn't have been much worse
- November 27, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
We booked last minute, hoping for a simple clean, comfortable room. You have to stand outside and ring the bell after 10pm. The clerk took several minutes to come to the door. The room stunk terribly, The full kitchen included a dishwasher that had an inch of standing water in the bottom. We found beer bottle caps from previous occupants. Our key did not work the second night of our stay and we had to ring the bell and wait (in the cold) for the clerk to come to the door again. After a few minutes, we rang the bell again to hear "Sorry, I fell back asleep". The very tiny bed would tumble you into the floor if you got too close to the edge. And the walls were so thin we could hear the alarm from the adjacent room and had to bang on the wall to get them to turn it off. Oh, and the faucet in the bathroom didn't work correctly.
Worst Hotel I have stayed at in years
- July 2, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
No basic amenities in room like shampoo or pen and note bad. Furniture is 40 years old. Suite hotel with only one TV that worked. Can't get hairdryers (none in room), can't get receipt for room until morning staff comes in at 8:00AM. I havd to lkeave before I could get a receipt. The night clerk was rude and had to idea of the concept of customer service. She was terrible. Will never stay in this hotel again and strongly recommnect that the travel agent takes it off their listing. Gives travel agency a bad name. Will try another online travel website next time as they say they scout hotels.
Would not stay here again
- October 16, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
Mattress was so light in weight that when I bumped against it slightly, it went sliding across the bed. Carpet in hallway was so loose from the floor, that had I not been careful, I could have tripped over it.