- 4 out of 5
- Avg. Member Rating
- 4
- Reviews
Beautiful Hotel
- August 12, 2009
- Rated 5 of 5 by
marlar33 from bay city, Michigan
I was totally blown away by this hotel! What a beautiful place. I came here on business but will return next time I am in St. Louis. The guest rooms are very nice and the lobby is very contemporary. Staff is very helpful with directions etc.
Buffet very expense
- October 30, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed at the Hilton by the airport in St. Louis MO. The room was great and the front desk staff was very helpful. When we came down in the morning to check out and have some breakfast it smelled wonderful. There was no price for the buffet that I saw but when I asked how much it was they told us $15 each. I don't travel alot and usually stay in a hotel that has a continental breakfast, which is fine with me because I am not a big breakfast eater. With the Hilton being a more upscale hotel I guess I should have expected it. The waiter wasn't that good and when we were finished the cashier had to go find him so we could pay. He never came back to check on us during our meal. Between my husband and I, I don't think we even ate $15 worth or food but I guess we made up for those that eat more than that. The food was good and we paid the $30 but I still feel it was overpriced for breakfast.
lousy parking situation
- April 12, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
They forgot to give me my 4am wake up call. Luckily I set my own alarm, otherwise I would have missed my flight. Their long-term parking is more expensive than that at the airport, and it feels less secure. I got there at 9:45pm and had to walk a great distance to the lobby. The parking lot did not feel secure. When I returned to get my car via the airport shuttle, the driver seemed half asleep, and more concerned with getting me out of the shuttle so he could smoke a cigarette. He didn't listen to anything I told him about where I was parked. When I tried to leave the "secured" parking area, I had to wait for the female employee to "wake up" so she could let me pay to get out. The fee was $35 for 3 days, and when I gave her $40, she didn't give me change back until I said something to her. Not the brightest or most professional staff. Great location and my room was really nice. I just wish they had a better parking situation and more on the ball staff.
Never Again-Bad Property
- March 4, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
As a Diamond member with Hilton, I stay with Hilton properties over 100 nights a year. This is by far the worst Hilton I have ever stayed at. The parking is confusing, long walks and very prone to break ins. The rooms are outdated with poor furnishings and generally dirty feeling. The towels are not what I would take on a camping trip and lastly the room service is on par with the rest of the property. I will NEVER stay at this location again. Do yourself a favor and keep on looking