Water's Edge Resort and Spa Reviews and Photos (Westbrook, Connecticut)

Peaceful and relaxing

A traveler

Travelocity.com

February 24, 2012

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I have stayed at Waters Edge a few times over the years and each time the room is extremely clean and comfortable. The lounge or fire place makes it relaxing to sit down and unwind after a great day in a great location.

Memorable Experiences - NOT August 2010

A traveler

Travelocity.com

August 24, 2010

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For a "high-end" "posh" resort the customer service was sorely lacking...our dinner plates from room service were left over-night in the hallway by our door...when breakfast was delivered the next morning the server left the dinner dishes...both ...Read more

Nightmare, stressful stay, letter to BBB went unanswered

A traveler

Travelocity.com

October 9, 2009

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Our recent stay was anything but relaxed. After the hotel gave away our large villa, they shuttled us to an offsite guesthouse, which was a depressing, musty, wood paneled dark house. After we refused the upgrade we were left sitting in the lobby ...Read more

Most Romantic Resort

by maruzella

greenwich, Connecticut

August 19, 2008

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my boyfriend and i wanted to get away and enjoy the ct shoreline but did not want to go too far so we went to waters edge for the weekend, we both went to the spa on sat, had dinner in the dining room then went outside and enjoyed the band. we ...Read more

Water's Edge Resort and Spa

by raderwayne

North Chili, New York

January 16, 2007

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Best of IgoUgo We thought from all the reviews that we had read about this resort that we were just going to love it. We didn't think it was bad, but it started as a disaster.We get there and are given a room that had a smoker in it previously who must have smoked ...Read more We thought from all the reviews that we had read about this resort that we were just going to love it. We didn't think it was bad, but it started as a disaster.

We get there and are given a room that had a smoker in it previously who must have smoked for the entire week because we were the second family to request another room. They gave us another and things went smoothly until about 10pm that night when the hot water tank gave out and they wanted us to go to another room for one night only and then change again the next day. So we stayed for the night and finally by noon the next day we got another room in the pouring rain. Did management really care about our experience? No, they called only the last night before we were going to go home to ask if they could do something to make it up to us. Thanks for nothing.

So what about the hotel? We saw two 1-bedroom suites with lofts. The first was larger but the second had a half-bath in the upstairs loft and was more convenient. The kitchens are small with a microwave, mini-fridge, and stovetop but no dishwasher, washer-dryer or stove. We had a fireplace in the rooms, but they could only use specific logs, which they sold at the front desk for around $4. We did that a couple of nights and the logs lasted around 2.5 hours.

The grounds were beautiful but the walk to the parking area was long and the resort has no elevator, so going in with a lot of luggage and groceries was a bad situation, especially having to move from room to room.

They have a nice workout room with plenty of machines, a decent-sized indoor pool (with regularly scheduled workouts in the pool), and a large hot tub. They also have a pool outside with a kiddie area near the Long Island Sound. There is a game room for the kids and they have a beautiful restaurant overlooking the water.

We had a nice size great room (living room, dining area, and kitchen) with a loft which had two twin beds. Our bedroom had a queen. Like I said earlier, we had seen two units and the larger was newer but had a VCR instead of the DVD player in the smaller unit.

We didn't eat in the restaurant because we thought that the prices were too high (the Sunday brunch was highly rated, but for $30+ it was too much for us.) But there are plenty of nice restaurants in the area and two casinos (30 minutes away).

So in conclusion, it's a nice place and we thought that the resort has a lot to offer, but we just had a lot of problems and the staff gave us the runaround. The time we went was just about a week past prime foliage time but it was still a pretty time to go.

For more info go to their site at http://www.watersedgeresortandspa.com/ Close

From journal Halloween Week ('06) at the Water's Edge Resort

Water's Edge Resort & Spa

by kmsrock

Poughquag, New York

January 3, 2007

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I love this spa/resort! It is so beautiful and relaxing! The best part for us is that we only had to travel 1 1/2 hours to enjoy this wonderful vacation. But even if it was farther away, I would definitely travel longer distances to get there.

From journal Summer Family Vacation

Water's Edge

by zabelle

Portland, Connecticut

March 27, 2006

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Best of IgoUgo Best Things Nearby:Long Island Sound, outlet shopping in Clinton and Westbrook, the Aquarium at Mystic, the subbase at Groton, and the Coast Guard Academy at New London.Best Things About the Resort:There are loads of amenities offered here: tennis ...Read more Best Things Nearby:
Long Island Sound, outlet shopping in Clinton and Westbrook, the Aquarium at Mystic, the subbase at Groton, and the Coast Guard Academy at New London.

Best Things About the Resort:
There are loads of amenities offered here: tennis courts, indoor and outdoor pools, ocean views, game room, lounge, workout room, Jacuzzi, sauna, and a lounge with entertainment on Friday and Saturday evening. On Sunday, the restaurant has a brunch that has been voted "Best in Connecticut." Room service is also available.

Resort Experience:
Water’s Edge is a four-season resort and spa. Located on Long Island Sound, it seemed like the perfect place for us to take a "none vacation." I work about 4 miles away and Al about 15. Compared to my usual 30-mile drive, I felt like that alone would be a vacation. You have a choice of accommodation, as there are hotel rooms as well as villas. Water’s Edge is part of RCI and offers timeshare options. We had a one-bedroom villa with a loft. Our unit could sleep six if you include our sleeper sofa.

Our week was Friday to Friday, check-in after 5pm on Friday and check-out at 10am. Since our week included Valentine's Day, we received a complimentary $25 gift card to a local jewelry store, which I thought was a nice touch.

All the villas that sleep six are on the second floor, and there are no elevators, so keep that in mind when packing. Also, you cannot park near the villas; it isn’t like a motel. It can be a bit of walk, so, again, be careful what you pack. We walked into our kitchen, dining, and living room combination and were very impressed. It is quite lovely, with a large table, partial kitchen (there is no oven), and couch and comfortable chairs.

Our bedroom has a king-size bed, club chair, telephone, dresser, and TV with remote (though it is a small one). There are two lamps and a pole lamp. The closet has a safe, iron, and ironing board.

Upstairs there is a loft bedroom with twin beds and a lavatory, perfect for children. On the lower level, our bathroom is very good size, with two sinks and a tub. Everything is in good repair, and when we couldn’t figure out how to plug in our TV, engineering sent a man up within 5 minutes, and even he had a hard time finding it.

There is an on-site spa, and I will make a separate entry on my visit there since I have booked several services. One downside is that there is no wi-fi in the villas. I was able to connect my laptop through the telephone in the bedroom, but the connection was painfully slow. I guess it's better slow than not at all, but I have gotten quite spoiled and I expect every place I stay to offer it.

There are sliding glass doors off the living room onto a deck with two chairs and a table. In February we won’t be using it much. Unfortunately, our unit was smoking and we were never told it might be. Be sure to ask for nonsmoking if you have an allergy.

Unit Type: 2 Bedroom
Activities: Excellent
Amenities: Excellent
Unit Satisfaction: Excellent
Family Friendliness: Excellent
Service: Excellent

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From journal It’s All About Me—Westbrook, CT

Water's Edge Resort & Spa

by tracineb

Amesbury, Massachusetts

September 5, 2005

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On-site amenities included a full spa, tennis courts, gym, pool area, exercise area, and more. The grounds are well groomed, probably a great place for a wedding if you lived nearby!

From journal Weekend Getaway Ct. Shore

Water's Edge Inn & Resort

by tracineb

Amesbury, Massachusetts

September 5, 2005

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Best Things Nearby:Beaches, and local spots for sightseeing and out-of-the-way enjoyment.Best Things About the Resort:Excellent quality resort, with many on-site amenities. We especially enjoyed the pool, exercise room, restaurant, and bar ...Read more

From journal Weekend Getaway Ct. Shore

Water's Edge Resort and Spa

by PGH15238

Pittsburgh, Pennsylvania

August 15, 2005

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Best Things Nearby:Outlet malls, restaurants, and a movie theatreBest Things About the Resort:On the Long Island Sound, it has an indoor and outdoor pool and hot tub, a restaurant, an outdoor bar and grill, and a spa.Resort Experience:The resort is ...Read more

From journal New Jersey/ New England Summer Road Trip

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Water's Edge Resort and Spa

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Peaceful and relaxing

Memorable Experiences - NOT August 2010

Nightmare, stressful stay, letter to BBB went unanswered

Most Romantic Resort

Water's Edge Resort and Spa

Water's Edge Resort & Spa

Water's Edge

Water's Edge Resort & Spa

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Peaceful and relaxing

Memorable Experiences - NOT August 2010

Nightmare, stressful stay, letter to BBB went unanswered

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Water's Edge Resort and Spa

Water's Edge Resort & Spa

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Water's Edge Inn & Resort

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