RIU Palace

From $ -1 per night

Avg. User Rating:


Camino Vieja a San Jose del Cabo Playacar, Playa del Carmen, Playa del Carmen
Show More Info
Travel Photo by IgoUgo member

User Reviews

Results 1-10of 157 Reviews


Great place to relax

A traveler

Travelocity.com

This RIU is great! This is our second stay here and we will be coming back for more. The staff is wonderful, helpful and cheerful. Glad to help or be of assistance. We saw many of the same staff members as the first time we visited three years ago. ...Read more
Great service, Beautiful setting, Good food & drinks

A traveler

Travelocity.com

The food was good, not amazing, but hey, it's an all inclusive, what do you expect? There were plenty of chairs at the pool and beach as well as hammocks which were amazing by the beach. A sports bar, pool bar, lobby bar and restaurants to grab a ...Read more
Excellent Resort

A traveler

Travelocity.com

The resort was beautiful and very clean. The staff was always very helpful and courteous. The food was excellent and there was always something available. We didn't partake in the activities much but it looked like the other guests were having a ...Read more
Overall very good experience

A traveler

Travelocity.com

Pros: - Good location at Playa del Carmen - 20 min walking to 5th Ave. - You can choose to dine in one of their several restaurants if you don't want to do buffet - Employees were friendly - You can opt to use the pool or just relax under the shade ...Read more
One small detail overshadowed the trip

A traveler

Travelocity.com

I have stayed here before and loved it. Unfortunately, this time the trip was overshadowed by the fact that I killed two roaches in the bathroom in out junior suite. I tried not to let this ruin my trip, but I found myself constantly looking in ...Read more


The staff was wonderful!

A traveler

Travelocity.com

My husband and I had the best experience at the RIU Riviera Maya (April 2012). Upon arrival the manager explained to us that the hotel was over booked and they needed to move us to the RIU Palce Mexico for one night. We were not happy... But the ...Read more
Beautiful Hotel, Friendly Staff, Well Worth it!!

A traveler

Travelocity.com

(Stayed from 3/11/12--3/16/12) Just got back from vacation at the Riu Palace Riviera Maya last week and had an amazing time!! I've been to a few all-inclusive hotels and this was definitely the best I've been to overall! We were very sad to leave!! ...Read more
helpful staff

A traveler

Travelocity.com

stayed in many riu's in the past, this one is high on the list. most rooms do not have an ocean view, but getting to the ocean is a 100yard walk. we were there in feb,2012 and had a lot of seaweed washed up on shore for 5 of the 10 days that we were ...Read more
PERFECT - COULDN'T ASK FOR ANYTHING MORE

A traveler

Travelocity.com

Overall a wonderful experience but the pool area was very noisy with activities that not many people seemed to be interested in.
A real palace

A traveler

Travelocity.com

The Riu is a palace..as clean and well run as any resort hotel we have ever been too..what makes this hotel stand out is its people..all of them..from the over the top helpfulness of the front desk ..to the amazing bar staff..guys like Joe, ...Read more