Moncton, New Brunswick
October 28, 2000
The king sized bed was really 2 twin beds squished together - the beds weren't even the same height - the bedspread had cigarette burns in it, and they didn't change the sheets the entire week.
The cleaning staff must have had a lot of time on their hands because they certainly didn't clean - no dusting, no sheet changes, wet towels were taken away but not replaced, crumbs were not vacuumed up off the floor, room service dishes were not taken out of the room, the washroom (toilet, bathtub & sink) were not cleaned the entire week - they did not give us a clean waterglass during our stay.
The 'free' local calls were not available - according to one desk clerk, the telephone line had been down all month and they didn't know when it would be up again. No one from inside the hotel could phone outside the hotel without going to the Business Centre (a private company that charged 200cfa per minute for a local call - calls to North America were $5US per minute).
OK - enough whining - overall it was a great place, considering the city we were staying in - we were rich white people living high on the hog!!
The pool was beautiful, free-shaped, and had to be refilled every morning due to the amount of water that evaporated during the day. Pool hours were 11am to 6pm. Poolside service was available during those hours for meals, drinks, and towels. This service was excellent!!
Most front-desk, restaurant, and room service staff can speak English and are fluent in French - most are helpful. One note - don't expect to get small cfa bills from the money exchange in the hotel - they don't like to give them away.
And when you call to tell them you need a new room service breakfast door knocker or towels, they are very quick to respond.
I just don't want to see the $70 per night hotel!!!
From journal A Trip to Another World