Avalon Bay

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  • Blvd. Kukulcan Km 6
    Cancun, Mexico 77500
    01 800 713 8170
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JesusW
JesusW
First Reviewer
1 out of 5
Avg. Member Rating
1
Review
Editor Pick

Avalon Bay

  • April 25, 2005
  • Rated 1 of 5 by JesusW from Mexico city, Mexico
This is an all-inclusive hotel, but it feels like a cheap eco-lodge. The property is so-so, with lots of gardens and a convenient location on the north part of the island. The parking lot is not big enough, as it was designed with the fly-in tourist in mind and the architect never thought you would like to rent a car to visit the zone.

Rooms are old and need maintenance, even the locks of the doors seem very archaic and unsafe. The bathroom is spartan but not unpleasant.

It was my sister who got the "deal" over the Internet and the phone. In paper and on the Net, it looked so good, as she got a very good price, with air and ground transfers included. Having an all-inclusive seemed like a good idea, but the food is something I wasn't impressed with (after staying some years ago in the Club Med). The restaurant in the property reminded me of beach restaurants, with their thatched roofs and sand floors, small selection of food (one soup, two main dishes, and a couple salads), and funny waiters. Well, there was a concrete roof and floor, but the rest remained the same. The waiter had to fill out a form each time we ate there, with a separate form for the drinks (usually lemonades), and we had to sign them. I wonder why this was, as there are no outside visitors eating there and you have the plastic bracelet identifying you as a guest. Stupid paperwork.

Being part of the Avalon group, we had the option to eat at the nicer brother of this hotel, the Avalon Grand, but we had to drive over there or take the bus. The first time we arrived, it was impressive, as the building is big and luxurious. But once inside the restaurant, I got some of the same old feeling. The "buffet" consisted of four different main dishes, a couple of soups, a salad and fruit bar, some pasta options, and ice cream for a change. Yes, it is all you can eat for the same price, but sadly, the choices were not great.

As for some final words, you can get a non-all-inclusive option in town for much less money and better service, and you can eat great food by going to the market and stuffing yourself with delicious, fresh seafood or other great options.

But in case you are still interested in booking with them, their website is here.

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