Best Things Nearby:
Proximity to the national parks.
Best Things About the Resort:
proximity to the national parks.
Resort Experience:
The resort was decent. It was right next to the highway, so you got that noise. It was, however, well maintained, and the units were adequately provisioned.
The lack of smiling, friendly faces was glaring at this resort. Check-in went ok, although we did have to change one of our units because it smelled of stale smoke even though we requested a non-smoking room. The service after that was horrible. It was difficult to even get a working TV remote. There were a couple of things that really annoyed me: One of the pools opened at 9am, but you couldn't swim until 11am! And the pool snack bar was only open on weekends! The laundry is located in the RV park, which was a bit of a hike when dragging a pillowcase full of clothes, but driving there required leaving the resort and coming in through another entrance; furthermore, once you get there, there is no change machine, so you have to go back to the resort desk, but they have no change, so you have to go over to the casino to get change. . . all that to get change for the washer and dryer! The staff around the resort was basically unfriendly. Of course, there were exceptions, namely the lifeguards at the pool and the maids. The Grand Destinations desk people could use some lessons in customer service.
If you plan to use this resort as a base of operations to visit the national parks, it's not a bad choice. Just don't set your expectations too high.
- Unit Type: Studio
- Activities: Fair
- Amenities: Fair
- Unit Satisfaction: Good
- Family Friendliness: Fair
- Service: Poor