Description: People who visit Massanutten on a time share promo package are lodged in the resort hotel facilities, not actual timeshare units. Though these hotels look nice at first glance, they have a cheap feel to them. The carpeting in ours was thin and worn, like felt on an old pool table. The floors and walls are thin (the floors felt like they were made of plywood) and the rooms, though appointed well enough, are bland.
During our stay the fire alarms in our building went off a minimum of five times at night, and during the very early morning hours. The response from the front desk was blasé. The response of the firetrucks sent to investigate was even less enthusiastic. It would take 10 minutes for a resort employee or a fire truck to arrive; until they did, an ear-piercing alarm incessantly shrieked. We had a few elderly people in our hotel, and it broke our hearts to see them have to hurry out of the building.
Rumor has it the fire alarms were pulled by @$$#%!& children (great selling point, Massanutten), but no one explained anything to us or tried to fix the problem.
It was, by far, the absolute worst accommodation experience we've ever had.
That said, here's a rundown on the resort:
It has a lot of family activities... for a price. The resort was building a water park when we visited, and it certainly has a lot of activities for families. Among them are pools scattered throughout the sprawling resort, a modest skateboard area, indoor gym facilities and tons of youth activities. But to take part in many of the activities, you have to buy a pass (I think it was $90 per person for the season) or pay for the individual activities. When I go to a resort, I expect the cost of the activities to be included in my room fee. None of the activities were interesting enough to get either of us 30-somethings to pony up for them, but they might be enough to get your kids to coerce you into paying for them to play.
Though scenic, the resort has a crowded feel about it. Wherever you go there are people or cars. And the mandatory time share presentation is excruciating.
A couple of time share owners advised us that if we were interested in buying not to do so directly from the resort, much better prices can be had from real estate agents representing time share owners who are looking to sell. At the end of our timeshare presentation we were offered much better accommodations for a lower price than was initially quoted for a crappy building, so I don't doubt that Massanutten builds a large profit margin into their pitches.
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