Overall, the room itself was nice. We had a family style room which contained a queen sized bed and a twin bed. The bathroom was very spacious. The spare sheets, however, were a little dirty. Also, my friend was awakened almost every morning by the singing kookaburras. The service at the resort had wasn't great. When we went to get dinner one night, we waited a good 40 minutes before our food was ready (note, I ordered a sandwich so it wasn't even hot food). The service at the resort shop also wasn't very courteous.
The resort itself was very beautiful due to the large amounts of trees surrounding the place. However, parts of it seems very dark and almost dangerous. Of the entire trip, the only time my friend and I felt unsafe was when we were wandering the resort at night. We saw a dark path with few lights and decided we didn't feel safe travelling through that path. Also, some of the pools seemed as if they needed a little more light.
Also, the two major restaurants had a policy of reservations either required or strongly recommended, which made getting dinner for us hard, since often we didn't know when we'd be returning from our day trips. The distance from the resort to the city itself was too large to walk, and the bus that travelled from the resort to the hotel stopped at 6:00, making getting dinner outside the hotel unlikely unless we wanted to pay for a taxi.
The travel agent at the resort, however, was very helpful. She was willing to make reservations for a tour for us despite the fact that we didn't have the time to pay until the day of the trip (the bus for our day trip had already arrived before we had the chance to pay).