My new husband and I went to Couples Negril for our honeymoon from September 6 to the 13.
On Wednesday, we realized that Ivan was headed straight for Negril and tried to get a flight back to the U.S., but the flights were already sold out and the Montego Bay Airport was closing Wednesday at midnight. Therefore, Jim and I were forced to stay on the resort.
We went through the night and, at about 8am Saturday morning, returned to our rooms when we felt the storm had passed and it was safe to return. As soon as we walked in our rooms, the resort lost power, water, and sewage (which none had turned back on when I had left on Monday afternoon). There was about 5 inches to a foot of water in my room that was blowing in through the shower window and under my door, along with leaves and twigs.
A staff member said, "We need to come and get you". Two staff ladies came and guided us back to the main hotel were we stayed until the hotel said it was now safe to go back to our rooms. Going back to our room, it was pitch black and my husband and I were trying to weave and feel our way back to the room. My legs got scratched to death by the trees that covered the sidewalk as we ventured in the wind and tried to reach Block 8, which was in the back of the resort. We couldn't see our hand in front of our face and I was scared.
So what makes me so angry about my experience in this hotel? Well after speaking with other couples on the resort, we found out on Monday that people who had complained enough about the conditions had been moved to the sister property, Couples Swept Away, which had power from their generator and water for an hour in the morning and evening. Finally, on Monday morning before we went to the airport, my husband and I found a faucet that you wash your feet off with at the beach that had a trickle of water. We took a bar of soap and some clean clothes (to use as a towel) and I got on my hands and knees and he helped me to somewhat wash my hair even though I got sand in it.
I got home on Tuesday, and, today, I went to the doctor to find out that I have contracted Montezuma's Revenge (Travelers Diarrhea) from a bacteria.
When I called the Couples main hotel in Miami yesterday to inquire about a refund for the four days of hell we went through, they informed me that if I stayed on the resort that there would be no refunds or vouchers for credit.