Results 1-10of 28 Reviews
by Babs UK
Durham, United Kingdom
October 27, 2003
We did enjoy our time in Florida, DESPITE the resort, rather than because of it. After contacting the resort several times we are still waiting for an apology. Is this too much to ask?
From journal 4 Brits in the USA
Hazel Green, Alabama
July 24, 2003
Since we had obtained this stay as a Bonus Vacation and not an exchange (at the cost of $1200/week), we went back to registration to see if we could obtain suitable lodging. At registration we were informed that RCI picks the units we can have and that the "Gold Crown" units were not available to us. While trying to resolve this situation another couple arrived at the desk who had also been assigned to this unit and had been robbed in that building's parking lot that morning. For the cost we paid to say in this rundown, dangerous dump, we could have had a nice condo on the beach in a safe area.
If you schedule this timeshare location make sure to ask which building you are assigned. The other locations were beautiful and would have been wonderful, but don't accept an exchange or vacation if they plan on putting you in the Coconut Palms building. We contacted RCI to obtain help with this unacceptable situation and they told us that the resort picks the unit you are in, but the resort kept telling us it was RCI's selection. It really doesn't matter because I think a resort should only obtain a rating based on their worst accommodations, and the Coconut Plams building is no "Gold Crown" location.
In addition, at check-in you wait in line for approximately 30 minutes to register and obtain all of your information, only to be told that to get a parking pass (which you must have) you now have to go to the concierge desk to get your parking pass. This takes another 30 minutes to an hour before you finally have everything you need to go to your unit. It took our family approximately 1 1/2 hours to register before we were able to go to our unit and discover it was unacceptable.
From journal Beach Getaway
May 10, 2005
No maid service all week, when we ran out of toilet paper we were told to go to the front desk if we want some.
They advertise happy hour 3 to ??, well the ?? is until the bartender wants to go home... usually around 6pm if he comes in at all.
There was not much to do at the resort or in the area. Lots of Condos being built and plenty of stripe malls with nothing in them.
I would not recommend this resort at all.
From journal Palm Aire
June 22, 2004
From journal Florida Fun and Relaxation
March 13, 2003
From journal The Sunshine State
As far as the unit went, it was VERY VERY spacious. We had a one-bedroom unit with a foldout couch. It also had a full kitchen...it was HUGE. The bathroom was also very large, with a shower that was big enough for five or six people! The master bedroom had a whirlpool tub in it. The unit was large and comfortable for the four of us. However, we had some problems with several large bugs in our room, as well as lots of little ones. We also found a beer bottle (not ours) behind the nightstand, which was disgusting. Another thing was that upon reporting a few missing items when we first took our inventory, and being assured that they would be brought to our room the next morning, we NEVER received the items. We also experienced the problem with service when we requested more toilet paper, and none was ever brought. We had to find a maid to get some ourselves!
There was a very large spa and gym at the resort, with much equipment available for free use (in the gym). There were three pools available, one quite smaller and older than the others. One of the pools had a nice water slide and volleyball net. There was a playground for children as well as a sand volleyball court and a miniature golf course.
Jacksonville, North Carolina
April 30, 2004
The resort gave out coupons for some restaurants, which we used. We didn't use the spa or the fitness room, but we did schedule use of the clay tennis court. Driving to the tennis club makes you realise just how big the place is – it’s not just timeshares, but condos and houses too.
Pompano Harness Track is right across the road. We didn't go this time, but I have been there on two previous occasions. I enjoy a small flutter and find it very entertaining. Winn-Dixie and Wal-Mart are very close, which is convenient. The beach at Pompano is good with lots of lifeguards. The Pier has a good restaurant and the Holiday Inn has a good one too.
From journal 2004 Spring Fling in Florida
May 3, 2005
From journal Life Is A Beach
New Market, Maryland
August 7, 2005
We brought our portable DVD player, but we were unable to use it because the TVs did not have the AV outlets.
We were asked to attend an 'update' for RCI members that would only take 45 minutes, and we were there for 1½ hours.
With the family going to the beach, there just weren't enough places to hang wet beach stuff. They did have washers and dryers available on all floors.
Lots to do in the area, you do need a car to enjoy the area.
From journal Summer 2005
February 6, 2003
For entertainment there is a pool, gym, and also miniture golf (aka putt-putt).
For an additional fee on-site, there is a spa. Take advantage and get a massage, some aromatherapy, body treatment, waxing, and just plain pamper yourself.
From journal Sun, sea, sand and salsa!!