Editor's Note: This property was formerly the Royal Suites at Atlantic Palace.
Results 1-10of 29 Reviews
Quogue, New York
February 21, 2007
Royal Suites at Atlantic Palace has a new name!! It's now FANTASEA. We so much enjoyed last summer that we exchanged again into a studio as soon as we saw availability on the RCI website. An early check-in and a tip again got us on the top floor—#31. Last year we were fortunate to have a corner room but this year we have the same size room but without the extra windows.
This resort/timeshare/hotel could use some upgrading of linens and spreads. The leather sofas have held up well to all the traffic, but since there is such an awareness lately of "luxury style" bedding with duvets and choice of pillows on cruise ships and name brand hotels, these older soft goods don't measure up any more. Bathroom counters and toilet are very low compared to the newer "comfort height" seen in newer construction. However, these are negligeable complaints when you can spend a week in summer on the ocean in the best location of any timeshare in Atlantic City for less than $200. We may return again in 2007.
WHAT I LIKED:
The staff continues to be pleasant
Timeshare personnel are inconspicuous and not bothersome
Welcome party with champagne, hors d'oeuvres, bingo, and prizes
Monte Carlo night at Flagshhip Resort (are they sister timeshares??)
Large area for game room and small gym overlooking the large deck and pool
Good security in lobby and parking garage (one car allowed free)
Great views in an exciting city
WHAT I WOULD LIKE TO SEE CHANGED:
Better Internet access
Umbrellas by the pool
Newer sheets and spreads
More elevators (they are shared with housekeeping and bell staff)
Safe in room
Fantasea would not appeal to the beautiful people who frequent "Borgata"—this is timeshare and families are moving in with coolers, groceries, beach chairs, umbrellas, and kids in tow for a good vacation value with all the action of Atlantic City at their doorstep.
From journal Atlantic City, In Summer
December 30, 2003
We expect things to be a little tight in a studio and they were. But there is something to be said about being able to get up out of bed and be standing right in front of the coffeemaker, sink, stove, etc. You didn't have to go far to get a midnight snack.
The "resort" really had nothing else to offer - no pool, no activities - not what I have come to expect from a RCI resort. The casinos are obviously the center of the experience, and maybe that is what was in the thinking of the management - but we enjoyed the shopping and the dining the most.
The biggest negative is the area just outside the Boardwalk. This is an area of poverty - which really is rather striking in contrast with the opulence of the hotels and casinos right next door. And, of course, there are the beggars along the Boardwalk trying to cash in on the benevolence of the "happy rich people."
From journal Atlantic City
May 17, 2004
The carpets are a bit old and worn out. The bathroom has a Jacuzzi. Linens and towels are clean. The suite has a turntable TV in the middle of the room, which enables you to watch TV at the dining table, on the bed, at the sofa or even inside the bathroom (there's a window in the bathroom with blinds facing the dining area).
From journal March Break in New Jersey
September 28, 2005
Outlet shopping a few blocks away
Beach clubs on the dunes
Restaurants of all types
Entertainment to suit everyone
Best Things About the Resort:Wonderful views of the ocean and boardwalk
Proximity to the beach and casinos
Quiet retreat in a very busy atmosphere
Pool on a deck overlooking the ocean
Resort Experience:Somewhat apprehensive after reading some negative reviews, we were prepared for some disappointment but decided that we would make the best of the situation. Our arrival went smoothly - the bellhop unloads your car, you self-park with a voucher, and, once checked in, you call for your bags. A smile and a tip went a long way - we were assigned an upgraded corner studio unit on the top floor with an amazing view of the ocean, boardwalk, and city.
At 450 square feet with six floor-to-ceiling windows, the unit feels very spacious, open, and easy to make our home for the next week. The neutral decor of black, taupe, and gray blends well with the light oak furniture. The partial kitchen is more than adequate with a small refrigerator, two-burner stove, small microwave - you can easily have breakfast or lunch – and enough utensils, dishes, and pots and pans for dinner, but who wants to cook?
Although there isn't a dining table, the bar area with high stools and an ocean view or the small coffee table in front of the leather sofa were both perfect for a drink or snack. Storage was adequate, with a closet, an armoire that housed the TV and DVD and had four drawers, and a nightstand that provided more storage space. There were plenty of kitchen cabinets and the luggage fit in compartments under the bed.
I just loved the bathroom. It was long and narrow, with floor-to-ceiling windows overlooking the city. It sounds strange, but it was the best. The twin sinks with cabinet storage had great lighting, plenty of mirrors - even a magnifier - and a really powerful hair dryer. To top it all, the Jacuzzi tub with shower overlooked the ocean.
The location on the boardwalk is perfect - within walking distance of casinos, restaurants, and the jitney. The elevator can be slow at busy times since only three elevators service 31 floors. Timeshare salespersons are not pesky and security personnel are in the lobby at all times.
Atlantic City has improved over the past 5 years - Not only is the boardwalk active, but there is now outlet shopping, a convention center, and beach clubs on the dunes, and the Tropicana has a "Quarter" with restaurants, music, and shopping, making it a nice diversion for the whole family.
In my opinion, Atlantic City is more a place for adults, but we saw many families who were enjoying their time at the beach and along the boardwalk. This particular resort does not plan any activities for either adults or children, but this should not be considered a negative aspect. If you come to Atlantic City, you more than likely are not looking for a take-care-of-the-kids experience. Most people are here for the beach or casinos. If you need the Disney atmosphere, Florida should be your choice.
We've already made reservations for next summer. It's an exciting city that's getting better all the time, and Atlantic Palace is a good choice if you don't need to be in a casino hotel.
June 29, 2006
From journal Atlantic City With the Entire Family - 2006
April 24, 2004
Another mistake I made was waiting until the morning to request more towels. In the room was ONE facecloth, ONE hand towel, and two bath towels. There was NO bath mat, but I assumed that they didn't have them. When I called for towels, I was told that I was limited to ONE set per person, which meant ONE bath, ONE face and ONE hand towel. I called a second time for towels because after 30 minutes, I still did not have towels. The same thing happened the next day and we had over a 30-minute wait for towels to be delivered.
There was maid service on Monday and at that time, they did leave two sets of towels, a bath mat, soap, shampoo, and a kitchen towel, all of which were MISSING when we checked into the room!
However, a clean set of sheets for the sofabed were not left and I called when arriving back at the room that night when I realized the sheets were missing. After 20 minutes, I had to call a second time. At that time, I was told that the housekeeping person was not answering his radio and it was probably dead. They suggested that I go down to the desk and get the sheets. I made it perfectly clear that I was in my nightclothes and I was not about to get dressed to go down there. About 10 minutes after that second call, the sheets finally arrived.
Also, there were rotten strawberries left in the refrigerator when we arrived.
One morning, there was a plumbing problem. When I called the front desk to report a plumbing problem, the person who answered said, "Oh, the toilet?" From her question and tone, it seemed to me that it was a recurring problem. The bathroom sink was slow draining. The shower was absolutely horrendous because water splashed everywhere. The water wasn't always very hot and to get in and out of the tub, one needed a stepladder because it was so high.
One last comment: Atlantic Palace is located right on the boardwalk so that you can enter from the boardwalk rather than going down some alley next to the building walking past some low life bar. Of course, it is great IF the key works. I went to the desk and told them that my key did not work from the boardwalk entrance and they told me that some do and some don't. They made me another set of keys, which didn't work either.
All in all, it was a very mediocre place to stay!
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