When reading through reviews of this hotel on our return, it sounded like a good rival for Fawlty Towers. However, we found the room to be large, comfortable, and well-insulated from the outside noise. We looked out over what appeared to be a reasonably busy street, but the noise did not bother us in the room. I would recommend adhering to the lift limits. I walked up the stairs to our room, and my wife waited for the lift. A quick head count revealed that they were over the limit, and sure enough, the lift stopped between floors. It gave me a good chance for a long, relaxing shower (he he).

When we were there, the air temperature in the rooms was comfortable, and the beds, though firm, were not uncomfortable. As reported by someone else on the Internet, the air-conditioning "broke down" some time during the night. Again, it didn't cause any problem beyond being aware that it had happened. The room temperature was still quite comfortable.

Breakfast was a continental one, with a limited range of cereals, but it was more than adequate for our needs. The evening meal was typically Italian (pasta, veal, and ice cream). The price ranges from 113 to 190 euros, which is a little on the pricey side by Australian hotel standards (for comparable facilities).

In short, the hotel, whilst not up to standards expected in Australia, was nonetheless comfortable and well-located. I sometimes wonder if the people who are critical of hotels in cities like Florence have unrealistic expectations.