Results 1-2of 2 Reviews
August 12, 2005
One: The rooms, lobby, restaurant, and entire hotel SMELLED of smoke. This was especially disturbing to me because I am very sensitive to it. Two: At check-in they acted like snobs. We simply asked how to get our parking validated, and they said we should read our hotel guide in our room. Three: At about 8 in the morning, a strange alarm was going off through out the hotel. It repeated "DO NOT PANIC. STAY IN YOUR ROOM AND WAIT FOR FURTHER INSTRUCTIONS," which of course made us worry more. After about 10 minutes we had to find out what was happening, and we found a man who worked for the hotel dusting. We asked him if we should evacuate the hotel. He said no. So we called down to the lobby, and they frantically said to evacuate. Within moments of escaping the hotel, about 10 fire trucks showed up. We waited and waited. Some hotel workers said that we could go back up, that it was just a false alarm. Others said that is was the men working on the roof on the fifth (our) floor who set something on fire. To make an even longer story short, everything checked out and we got back in the hotel.
The rooms were nothing special. Done in a light powdered-blue wallpaper (which was patched in many areas), they didn't stand out too much. Overall, I would suggest staying in another hotel for just a little bit more.
From journal Philadelphia Fun
July 7, 2003
This hotel, which was formerly a Ritz Carlton, retains much of what made that hotel so special. Classical architecture, a demure lobby and superb location means that even those who once loved the Ritz would be happy here.
The main entrance, some what difficult to find, is on 17th Street, just off Chestnut. The hotel opens onto the ground floor, requiring guests to take an elevator to the lobby. Bellmen were helpful and friendly, and two were waiting when our cab pulled in.
We were assigned to a room on the top floor, which was spacious and well-lit. The view, like that of most rooms, was minimal, but we were pleased with the amenities. In particular, this Westin offered the Heavenly Bed, a bed designed with an extra layer that offers a great night's sleep. In addition, the bathroom had the Heavenly Shower, a two-headed shower that provided extra water pressure and a more relaxing feel.
Service at the hotel was typical of most Westins, which means casual helpfulness. The front desk clerk had our reservation ready, while the concierge provided numerous alternatives when we asked how we could get to Atlantic City.
This hotel also has one of the best locations in the city. At 17th and Chestnut, it is only a few blocks away from the city's top restaurants, shopping, and theater. Rittenhouse Square, great for strolls, is a five minute walk, as is suburban train station, a major SEPTA hub.
From journal Philadelphia--Summer in the City