Each floor had a large cleaning staff and, although we didn't understand each other particularly well, ours were very helpful. This was just as good as our key (one of those credit card jobs) rarely worked and at one stage the whole handle/lock mechanism from our door was completely replaced! Very few of the staff spoke English even those at reception. During the first few days we also got several strange calls where the caller either immediately hung up or asked if we wanted a 'massage' (first we thought they were saying message) but this was more amusing than annoying.
Perth, Western Australia, Australia
September 16, 2000
From journal Bumbling Through Beijing