Le Meridien Langham Hotel Boston
- syrene
- First Reviewer
- 5 out of 5
- Avg. Member Rating
- 15
- Reviews
Plesantly Surprised by the High Quality of the Langham
- June 9, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I recently booked a 5-night stay hotel and air vacation package through a online travel website, and selected the Langham for its fitness center and pool ammenities. I loved the impecably decorated (English) room with 15' high ceiling, bath robes, slippers, and turn-down service by housekeeping every afternoon. Room was above busy street below, but the double pane glass windows eliminated all street noise. The staff was extremely friendly, helpful, and addressed me my last name every time I entered the lobby (nice touch). Bar/nightclub is richly furnished in English decour and far exceeds what one finds at your typical high-end chain hotel. Fitness center has terrific ammenities including lockers, spa, sauna, multiple lane pool, treadmills with television screens, and fresh fruit. The Langham is a terrific hotel with 3-block access to the T (transit system).
GREAT HOTEL with one major disappointment
- April 27, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel and staff were great! Our room was very nice, with all the extras. The staff went out of their way to make our stay exceptional! But I have to say that one episode put a damper on our opinion of the hotel. We accidently dropped a souvenir mug on the glass-topped end table and broke the side of the glass. We reported the incident to the front desk immediately, and then again the next morning. We wanted to make sure the staff was aware we weren't trying to shirk our responsibility for the break. We were charged $80 for the glass top. I feel the charge should have been absorbed by the hotel, since we had paid for our stay.
Perfect Stay
- April 7, 2009
- Rated 5 of 5 by
CVanHecht from Chicago, Illinois
It's really simple: They did absolutely nothing wrong. Staff throughout was polite, caring, helpful. Room was very clean, tidy, well tended. Bar was breathe-taking, well staffed, great food. Overall, expensive ($335/night) but worth it.
I'll return.
Overpriced for the Service
- August 1, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The experience was less than satisfying:
1- too few employees at front desk/concierge during peak times (i.e., Friday night)
2- front desk staff with no customer focus (I asked for a room away from the elevators for quiet, and the front desk person gave me a room next to the ice machine)
3- a bathroom that wasn't entirely clean (there was someone else's orange medicine pill on the floor in front of the sink when I checked in - what else wasn't clean?)
4- afternoon tea service that was adequate at best due to skimpy portions, purchased pastries versus homemade, and inadequate menu flexibility - they really should check out 5- overpriced breakfast buffet.
The Langham Hotel
- July 11, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I stayed at this wonderful hotel 7/2/07 to 7/5/07. The hotel is located within walking distance to many attractions. The rooms and the hotel are beautifully furnished. The staff were friendly and helpful. The hotel has a lovely pool and health facility. We really enjoyed our stay and would stay at this hotel again.