Royal Caribbean

From $ -1 per night

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Hotel Zone, Yucatan Peninsula, Mexico 77500
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User Reviews

Results 1-10of 87 Reviews


Run and don't look back

A traveler

Travelocity.com

Very disappointed due to the construction going on and off shore right outside the hotel. No warning when we made reservations that there would be a huge dredge barge outside our balcony pretty much all night, then bulldozers on the beach during the ...Read more
ROLEX STOLEN FROM SAFE!!!

A traveler

Travelocity.com

ROLEX WATCH STOLEN FROM SAFE!!! I am writing to warn all potential vacationers about theft that occurred while staying at The Royal in Cancun (Real Resorts). My girlfriend and I stayed there 1/10/11 ? 1/15/11 and were very pleased with the ...Read more
A bad and inexcusable experience at the Royal Cancun

A traveler

Travelocity.com

For all their attention to detail going into the room design, amenities, consierge service, and restaurants, they seriously missed the boat on this one: the noise factor. \n\nWe stayed in a corner suite that had a connecting room. Why would anyone ...Read more
A bad and inexcusable experience at the Royal Cancun

A traveler

Travelocity.com

For all their attention to detail going into the room design, amenities, consierge service, and restaurants, they seriously missed the boat on this one: the noise factor. We stayed in a corner suite that had a connecting room. Why would anyone ...Read more
First night becareful

A traveler

Travelocity.com

I used online checking they advertised all you would have to do is grab your key and go to the room. We were told that we would not like the room we had, but could upgrade for $240 more. When I ask why the room was no good and they said the ocean ...Read more


The property was very nice but the food was not good for the price.

A traveler

Travelocity.com

We arrived at the hotel and were told the high floor level non-smoking room that we were suppose have was not available. After much debate they found our corner ocean front room. The restaurants were very hard to get a reservation. We had done an ...Read more
Terrible Poolside Music

A traveler

Travelocity.com

We paid extra and upgraded to a room with direct pool access from our balcony and we were put close to the activity center. The music they played was terrible and nearly ruined the experience. All of our neighbors were complaining as well. Be sure ...Read more
conned and scammed

A traveler

Travelocity.com

I would compare my check in experience by saying take your worst car buying experience and multiply it by 100. The reservation agents are trained to lie, con, and scam you into unnecessary upgrades. I had a receipt showing I paid for a king size bed ...Read more
Nice hotel but terrible food

A traveler

Travelocity.com

We left feeling disappointed. If you don't care about the food, then this is a great hotel. Comfy bed, all suites have oceanview which is beautiful. Kept the balcony door open all night and fell asleep listening the ocean waves... But the food, ...Read more
Nice hotel but terrible food

A traveler

Travelocity.com

We left feeling disappointed. If you don't care about the food, then this is a great hotel. Comfy bed, all suites have oceanview which is beautiful. Kept the balcony door open all night and fell asleep listening the ocean waves... But the food, ...Read more