Tree Tops Resort

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  • 290 Sherman Clabo Road
    Gatlinburg, Tennessee 37738
    (865) 436-6559Website
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African Explorer
African Explorer
First Reviewer
4 out of 5
Avg. Member Rating
19
Reviews
5
Photos

Spring Break

  • April 4, 2008
  • Rated 1 of 5 by Gruszynd from Midland, Michigan
We came to Tree Tops from Michigan for part of spring break, we usually go to our resort Summer Bay in Florida but due to daughters prior commitments we only had 4 days so decided to go to Tennessee because it was close and so we still had a partial vacation.

Was very different than what we were used to. When we checked in we were heavily pressured to do a "free" breakfast or lunch and tour a different resort, we said no thank you as we had very little time and did not wish to spend a day away from our kids, the man would not take no for an answer, stood in our way so we could not leave. They also told us our condo wouldn't be ready for another 30 minutes so we had to stay there an deal with this rude man. He said it would only take 1 hour of our time. So to get away from him we finally said yes, well this "free" breakfast cost us $10 (taxes on the dollywood tickets we got) and 2 hours of our time as they take you in their private vehicles so you can't just leave. Of course they want you to buy more points for RCI. We did not buy any more and will never go back to that resort for the reason for being pressured into something we said no thank you in the 1st place.

The resort itself was very quiet and nice if you like nature and boredom the outdoor pools were not open even tho for us for Michigan it was plenty warm enough (75 degrees). The indoor pool was VERY small and was always full of small children. Everything at this resort closes at 4 or 5 PM (activities, laundry, etc.) so make sure you day is all wound up by then. The people above us must of had small children that stomped on the floor and screamed until midnight, when we tried to call someone to ask them to quiet them there was no one to answer then phone, I wonder what you are to do if you really needed someone in the middle of the night. We did call the security number with no answer.

The pool or hot tub pump made a loud squealling/hum most of the night, didn't sleep much when we were there. Not sure why this is rated gold crown. record player & cassette player in the 2nd bed room...no TV (kids weren't happy about that). Who has records & cassettes anymore? Not a good place to take little kids or teenagers.

Near by Gatlinburg has NO parking, you have to pay $5-$10 to park just to eat dinner or wander the shops, after the 1st time doing this we went down the road to Pigeon Forge or Seiverville to spend our money. Unit itself was very clean and kitchen well stocked. Just not what we are used to and not much to keep kids busy with out spending A LOT of money. Dollywood was a disappointment for $50 a person! We like thrill rides and this was mostly shows.

Treetops

  • April 6, 2007
  • Rated 5 of 5 by sleepybear from Clearwater, Florida
Treetops

Wonderful resort. Just peace and tranquility, on the side of the mountain. We stayed in building 8. It is important to know this: If you want a king-sized bed, you will not be able to stay in a building with an elevator. They only offer queen-sized beds. That was a problem for us; we needed an elevator, but also needed a king. But it worked out otherwise.

From journal Treetops!

Editor Pick

Tree Tops Resort

  • January 19, 2006
  • Rated 1 of 5 by jmhook from Williamsburg, Virginia
Best Things Nearby:
** Smoky Mountains.
** Gatlinburg Arts and Crafts Community.
** Roaring Fork Motor Nature Trail ends on the same road as the resort.
** Ober Gatlinburg. Winter skiing. Summer amusement rides, hill slide, and indoor skating.
** Ripley’s Aquarium.

Best Things About the Resort:
It's centrally located, so it's not too far to go anywhere in Gatlinburg or the Smoky Mountains.

Resort Experience:
http://www.treetopsresort.com

When first entering the resort, you see that it is surrounded by trees, with a nice atmosphere. There are several buildings that make up the resort, and they are divided into three sections, each surrounding a different-shaped swimming pool. There is also an indoor pool and sauna, exercise rooms, racquetball, outdoor shuffleboard, putting green, darts, table tennis, and a playground. The facility and rooms are very nice.

Although, when we first arrived, I had to wait 10 minutes with no one else in front of me while the desk clerk finished her previous paperwork and was ready to talk to me. There was no high chair or crib in the room, which I had asked for several weeks before, so I asked for it again when we arrived. Four hours later, at 8pm, my 1-year-old's bedtime, it was still not taken care of, and I had to call the desk a third time for the crib and high chair, which was then taken care of.

The playground equipment was heavily covered with leaves, pine needles, swarming ants, millipedes, and other insects, making it difficult for my toddler to play.

If it wasn't for the bad customer service and the bad upkeep of the playground, we might consider coming back.

  • Unit Type: 1 Bedroom
  • Activities: Fair
  • Amenities: Very Good
  • Unit Satisfaction: Very Good
  • Family Friendliness: Fair
  • Service: Poor

From journal Tennessee Smoky Mountains Vacation

Tree Tops Resort

  • November 5, 2005
  • Rated 5 of 5 by kydanles from London, Kentucky
Best Things Nearby:
The Gatlinburg Aquarium, Dollywood, and Dixie Stampede

Best Things About the Resort:
The mountain views!

Resort Experience:
This was our 13th wedding anniversary, and we really enjoyed Tree Tops Resort. We really liked the snowy mountains and bright Christmas lights. I was amazed at how big the room was and how clean. The decor was beautiful! The fireplace in the living room was nice. You could sit in the living room and look outside the sliding glass doors to see snow falling everywhere.

  • Unit Type: 1 Bedroom
  • Activities: Excellent
  • Amenities: Excellent
  • Unit Satisfaction: Excellent
  • Family Friendliness: Excellent
  • Service: Excellent

From journal Anniversary Getaway

The Treetops Resort

  • September 19, 2005
  • Rated 5 of 5 by tfready2go from LAURINBURG, North Carolina
Well-managed, well-kept family resort in Gatlinburg, TN. The rooms are excellent, with beautiful stone fireplaces in each villa, and the mountain stream ran out behind our deck. Wait a minute--on second thought, forget it! The place is a dump (laugh)--you don't want to go there! I want to go back there next year if I talk the place up--I won't be able to get in!

From journal Going to the Smokies

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