All buildings surround a large lagoon inhabited by a crocodile. He is fed daily by the staff. There are lots of paths connecting one area to another, but there is a lot of walking and my mother’s friend found it challenging.
The pool is the largest I have ever seen; it was never crowded and there were always chairs available. Harder to find were spots under the palapas and even more elusive were the "beds" under the palapas. Although there were signs forbidding the "saving" of chairs, it was quite obvious that these rules were not enforced.
There were two pool bars and happy hour came along at least twice daily, where you could order one drink and get two of the same kind.
In the Del Lago restaurant, there was nightly entertainment beginning at 9pm. Thursday was Mexican Fiesta night, when dinner was included (for the price of $44).
Otherwise, entertainment was free and you could order drinks but were not pushed to do so. The shows lasted just over 1 hour each night and then audience participation was encouraged and enjoyed by those who had been ordering the drinks--a great opportunity to dance with some of the nimble dancers and/or make a fool of oneself.
Resort Experience:My husband and I were traveling with my mother and her friend, and we had a two-bedroom lockout unit. There was a central living area with plenty of seating, a television, a dining table, and a kitchen area with bar stools. On either side of that were the bedrooms with a king-size bed and sleep sofa, as well as a two-person tub, shower, toilet, and television. From each room, one could access the fenced balcony or patio, which had long and short garden furniture and a small soaker pool.
If you only booked the studio part, there was absolutely nothing to enable you to eat anything in the unit—no coffeemaker, no fridge, no microwave, and no dishes. The kitchen of the one-bedroom side had a full-size fridge and a small freezer, a microwave, a coffeemaker, a toaster, and a four-burner stove, but no oven. There were plenty of plates and cups and bowls, but no wineglasses. Also missing was a kettle—it was a real nuisance to boil water in a saucepan for tea. There was no dishwasher, nor were there a washer and dryer. (You could arrange to have your clothes cleaned for a fee, or you could buy tokens for a hefty price and then use the appliances located somewhere in your building.)
The beach was lovely, with lounge chairs set up, but one could not really swim because of the rocks in the water. There was a hut that advertised water sports, and one could take out kayaks and other watercrafts for a fee, but we never saw anyone doing that. If you walked about 10 to 15 minutes to the south, you could swim in the sea at the next resort along that stretch of the coast. As you walk along the shore, there is garbage and rocks and seaweed and you pass some abandoned buildings and resorts in the process of construction or destruction.
There were daily activities organized by the staff: volleyball, kayak racing, Mexican bingo, arts and crafts for the kids, bicycle tours of the complex, and dance lessons to name but a few. The staff spoke good English and was a lot of fun.
There was a general store where you could buy anything, from milk to suntan lotion to bathing suits, at a much greater price than you would pay in town. If you were unfortunate enough to not have cooking facilities, or just wanted to eat out, there was a choice of five or six very nice eating establishments to choose from.
Results 1-10of 11 Reviews
by Ernie and Cindy Johnson
February 2, 2012
May 20, 2011
February 21, 2011
Cook County, Illinois
October 25, 2010
by Keith Schulz
Airway Hts , Washington
June 16, 2008
Quogue, New York
February 9, 2007
The most luxurious time share exchange that I've been to - 5 star - Gold Crown... all the way! We exchanged for a 2-bedroom unit. Grand Mayan has 7 buildings - 3 stories - all 2 bedrooms that can convert to a 1 bedroom with a studio lock off.
All is marble and granite - Designer light wood furniture with black accents - tables topped with glass - dropped ceilings with pin lights - stainless appliances - frosted doors on showers and toilet stalls - Jacuzzi tub - soaking tub - mini pool on the deck - candles, aroma therapy oils and bath salts for the tubs - lounge chairs on the patio - lightweight waffle fabric robes and embroidered coverlet on King beds - What more could you want? Truly luxury.
The one-bedroom portion has a kitchen with medium size stainless fridge, micro and 4 burner stove - lots of granite counter tops with three bar stools. Pots and pans are stainless but not "non-stick" there are no platters, bouws, strainers or stem glasses. Even housekeeping could not provide wine glasses when requested. Paper towels are not provided. There is daily cleaning and turn down service with plenty of towels but dishwashing is not included.
The glass topped dining table has four padded arm chairs. Two comfortable sofas with foam cushions have a trundle providing sleeping space for four in the living room. The TV has Fox News and CNN available but no DVD player. The bedroom has a sitting area that sleeps one, a chair, desk table, dresser King bed and a soaking tub inside the master suite. The bathroom is large with double sinks, separate shower and toilet stalls. The designer faucets and hardware are luxurious. Glass trays hold large size beauty products but no conditioner. A magnifying mirror, powerful hair dryer and a great shower head are as good as can be expected anywhere.
Sliding doors from the living room and 2 bedrooms lead to a large deck with two lounges and a mini infinity pool - great idea - but the pool was too cool to enjoy. The lock off hotel room converts this 1 bedroom to a 2 bedroom. It's almost identical to the master suite and bath except that it has a trundle sofa and the jetted tub is inside the bathroom with louvres that open to the bedroom. The sliding doors open unto a smaller deck with 2 chairs. A sliding door can separate it from the larger deck to give privacy if needed.
Construction is on going - not terribly noisy - unattractive, but interesting to watch and see the daily progress. This construction consists of a new lobby for the Grand Mayan and a central courtyard with an enormous pool and palapas. The resort is large since it is part of Mayan Palace but the pools and rooms are incredible - It's a great exchange.
From journal Riviera Maya -Mexico- 2006
by Joe Farrell
Sewell, New Jersey
July 25, 2005
The resort is very large, so be prepared to do some walking. There are shuttles to help you get around, but not enough to be convenient. The beach is very rocky and not good for swimming. You will hear that a swimmable beach is a short walk away, but in truth, it is about 20 minutes through some very rocky, difficult, and dangerous areas that were under construction. We did it once--just once! The Mayan Palace needs to fix their beach, although the pool is one of the biggest/nicest I've ever seen. The dive shop at the resort is WAY overpriced - $70 USD for a one-tank dive. The shops at PDC are $55 USD for two-tank dives. A real shame. Take/buy bug spray. The resort and surrounding areas are very tropical, so there are lots of mosquitoes.
From journal Grand Mayan - Riviera Maya
Edison, New Jersey
May 27, 2005
Our room in The Grand Mayan Palace was very nice and clean, with contemporary decor. It had a Jacuzzi tub, king-size bed, cable TV with HBO channels, balcony with patio furniture (overlooking the lake), and even two bathrobes. Basically, it felt like staying in a high-class hotel. The only drawback was that there was no minibar. The presentation took much less than 90 minutes. We made it clear that we were not interested in buying and the salespeople weren't persistent at all, so it was well worth it.
The resort is huge and still being worked on. There is a lot of construction and gardening going on, so in some parts of the resort, it doesn't look that pretty.
The beach is not good for swimming, but it's being worked on as well. In about 3 to 4 years, this resort will be a beauty.
There is a huge swimming pool with waterfalls and two bars. The pool looks pretty, but it is very shallow. The deep end is only about 5 feet deep. By the end of the day, the water gets very warm. There are palapas with beds at the pool, which is a very cool idea to stay away from the sun. The bad part is that there are not so many of them, and you have to get there very early in the morning to get a spot. By around 9am, all the shaded spots are occupied.
There are four restaurants at the resort. One is right on the beach. We went there almost every day for breakfast or dinner. The other one is by the pool. During the day, they have á la carte menu. If you are lying by the pool and don’t feel like getting up, they will bring the food and drinks to you. In the evenings, they have a dinner buffet and live music. There is also a trendy restaurant that only offers inside seating. We went there for dinner only once. The fourth restaurant offers a buffet breakfast for $16 per person, and in the evenings, they have shows and drinks. Overall, the food in the restaurants wasn’t that great, but the service was excellent.
From journal Week in Riviera Maya - Mayan Palace
8025 W. Russell Rd. apt.# 2006, Nevada
May 19, 2005
From journal Riviera Maya
March 8, 2005
The maid service was fantastic (daily, with a nightly turndown service as well) as was the resort staff - they did everything they could to make it easy for you.
The grocery store in Playa de Carmen is best visited any day but Sunday (it seems to be really busy that day!). Prices are excellent and it is easy to get to by bus, and taxis are usually outside to take you back if you have too many parcels.
The resort itself has an extensive pool system suitable for adults and children. The gym and spa had just opened when we got there and is well worth utilizing.
The beach is still not really usable, but just a short walk away is a good area to go into the ocean.
As the resort was so wonderful, we rarely went on tours – we just took the opportunity to enjoy the amenities and the service.
Happy hour at the pool bar is from 11am to noon and again from 4 to 5 pm. The beachside restaurant has great food (I recommend the coconut shrimp), and the buffet on Saturday night is steak and shrimp, which is, again, well worth it.
We will definitely go back!
From journal February in the Riviera Maya