The Grand Mayan

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  • Kilometro 48 Carretera Federal
    Playa del Carmen, Mexico
    984 2064000
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nagribianko
First Reviewer
4 out of 5
Avg. Member Rating
4
Reviews
1
Photo

Sales Presentation

  • June 16, 2008
  • Rated 2 of 5 by Keith Schulz from Airway Hts , Washington
We being Wydham/Worldmark members exchanged our points through RCI to spend 8 days at the Grand Mayan. We were offered 2 trip excusions(snorkle, chichenitza, etc) to attend the 90 minute presentation. Being that our kids were with us we agreed to take the first morning and do it. Bad mistake. Being very happy with our worldmark/wyndham situation we declined the upgrade that would have cost us 24k-37k. (the price kept dropping). Then they got somewhat Rude as we had to go through about 4 managers that were brought in to bust us down. The 90 minute presentation took 4 hours and we left broken and bruiese.(the 24k still in our pocket) I would have rather paid for the trips myself and not wasted one of the only nice days we had there. The resort is nice. The pool is spectacular but it needs to be because the beach is essentially unusable except to lay on. No Computer service in the rooms and they charge for everything, even coffee refills
Editor Pick

The Grand Mayan

  • February 9, 2007
  • Rated 5 of 5 by Cantin2 from Quogue, New York
The Grand Mayan

The most luxurious time share exchange that I've been to - 5 star - Gold Crown... all the way! We exchanged for a 2-bedroom unit. Grand Mayan has 7 buildings - 3 stories - all 2 bedrooms that can convert to a 1 bedroom with a studio lock off.

All is marble and granite - Designer light wood furniture with black accents - tables topped with glass - dropped ceilings with pin lights - stainless appliances - frosted doors on showers and toilet stalls - Jacuzzi tub - soaking tub - mini pool on the deck - candles, aroma therapy oils and bath salts for the tubs - lounge chairs on the patio - lightweight waffle fabric robes and embroidered coverlet on King beds - What more could you want? Truly luxury.

The one-bedroom portion has a kitchen with medium size stainless fridge, micro and 4 burner stove - lots of granite counter tops with three bar stools. Pots and pans are stainless but not "non-stick" there are no platters, bouws, strainers or stem glasses. Even housekeeping could not provide wine glasses when requested. Paper towels are not provided. There is daily cleaning and turn down service with plenty of towels but dishwashing is not included.

The glass topped dining table has four padded arm chairs. Two comfortable sofas with foam cushions have a trundle providing sleeping space for four in the living room. The TV has Fox News and CNN available but no DVD player. The bedroom has a sitting area that sleeps one, a chair, desk table, dresser King bed and a soaking tub inside the master suite. The bathroom is large with double sinks, separate shower and toilet stalls. The designer faucets and hardware are luxurious. Glass trays hold large size beauty products but no conditioner. A magnifying mirror, powerful hair dryer and a great shower head are as good as can be expected anywhere.

Sliding doors from the living room and 2 bedrooms lead to a large deck with two lounges and a mini infinity pool - great idea - but the pool was too cool to enjoy. The lock off hotel room converts this 1 bedroom to a 2 bedroom. It's almost identical to the master suite and bath except that it has a trundle sofa and the jetted tub is inside the bathroom with louvres that open to the bedroom. The sliding doors open unto a smaller deck with 2 chairs. A sliding door can separate it from the larger deck to give privacy if needed.

Construction is on going - not terribly noisy - unattractive, but interesting to watch and see the daily progress. This construction consists of a new lobby for the Grand Mayan and a central courtyard with an enormous pool and palapas. The resort is large since it is part of Mayan Palace but the pools and rooms are incredible - It's a great exchange.

From journal Riviera Maya -Mexico- 2006

Mayan Palace Riviera Maya

  • July 25, 2005
  • Rated 4 of 5 by Joe Farrell from Sewell, New Jersey
Best Things Nearby:
Playa Del Carmen Cozumel

Best Things About the Resort:
Pool, Rooms

Resort Experience:
The Grand Mayan is a beautiful resort located 20 miles from Cancun Airport. The units are beautiful, with marble floors and bathrooms. There was a small plunge pool on our balcony and a spa tub in the bedroom--very romantic! One of the nicest timeshare units I've ever seen. Even numbered units face the ocean. The grounds were beautiful where they have landscaped. There are several areas under construction, but it never interfered with our vacation. The resort has a very nice par three golf course that is reasonably priced.

The resort is very large, so be prepared to do some walking. There are shuttles to help you get around, but not enough to be convenient. The beach is very rocky and not good for swimming. You will hear that a swimmable beach is a short walk away, but in truth, it is about 20 minutes through some very rocky, difficult, and dangerous areas that were under construction. We did it once--just once! The Mayan Palace needs to fix their beach, although the pool is one of the biggest/nicest I've ever seen. The dive shop at the resort is WAY overpriced - $70 USD for a one-tank dive. The shops at PDC are $55 USD for two-tank dives. A real shame. Take/buy bug spray. The resort and surrounding areas are very tropical, so there are lots of mosquitoes.

  • Unit Type: 1 Bedroom
  • Activities: Very Good
  • Amenities: Very Good
  • Unit Satisfaction: Excellent
  • Family Friendliness: Excellent
  • Service: Very Good

From journal Grand Mayan - Riviera Maya

Editor Pick

The Grand Mayan

  • March 8, 2005
  • Rated 5 of 5 by nagribianko from calgary, Alberta
Best Things Nearby:
Playa de Carmen

Best Things About the Resort:
There was good service, and we liked the pools and spa.

Resort Experience:
This resort is fabulous. The rooms are large, and the balconies have two lounge chairs with a table and a soaker pool. Make sure you ask for even-numbered rooms, as they face inward towards the lagoon and ocean as opposed to the parking lot. If you are looking to book a room at the Mayan Palace instead of The Grand Mayan, keep in mind that there are basically no balconies in the Mayan Palace. We would highly recommend The Grand Mayan over the Mayan Palace.

The maid service was fantastic (daily, with a nightly turndown service as well) as was the resort staff - they did everything they could to make it easy for you.

The grocery store in Playa de Carmen is best visited any day but Sunday (it seems to be really busy that day!). Prices are excellent and it is easy to get to by bus, and taxis are usually outside to take you back if you have too many parcels.

The resort itself has an extensive pool system suitable for adults and children. The gym and spa had just opened when we got there and is well worth utilizing.

The beach is still not really usable, but just a short walk away is a good area to go into the ocean.

As the resort was so wonderful, we rarely went on tours – we just took the opportunity to enjoy the amenities and the service.

Happy hour at the pool bar is from 11am to noon and again from 4 to 5 pm. The beachside restaurant has great food (I recommend the coconut shrimp), and the buffet on Saturday night is steak and shrimp, which is, again, well worth it.

We will definitely go back!

  • Unit Type: 1 Bedroom
  • Activities: Excellent
  • Amenities: Excellent
  • Unit Satisfaction: Excellent
  • Family Friendliness: Very Good
  • Service: Excellent

From journal February in the Riviera Maya

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