Results 1-10of 16 Reviews
July 26, 2007
From journal Adventures in the Riviera Maya
November 29, 2006
From journal Yucatan Trip
May 22, 2006
From journal Mayan Palace is Like a Mayan Train Wreck
Forked River, New Jersey
February 26, 2005
Be aware: timeshare salesmen are sharks. We didn't get approached because they were under the impression we were the owners. We were given a bonus week, but they didn't know that. We saw every tactic in use to lure people here and make them spend money. We ran into a couple at the airport going home who were wrangled out of thousands of dollars. They were caught off guard and regretful on their return trip. Be careful and learn to say NO. No. No. No. They will eventually respect it.
From journal Mayan Riviera
by Andrea Lahti
Asheville, North Carolina
October 22, 2004
After getting up in the morning, I checked with the staff about the room. They said maintenance should be there soon. We went to the pool and spent about 6 hours there, since it was so far from our room, until we came back.
Housekeeping had attended to the mess, but the light was still not fixed. I complained to staff, and then left with my husband, taking most but not all of our things with me, to stay in Playa del Carmen. We stayed there a couple of nights and then returned to the resort after we enjoyed some of our vacation time.
We returned and my key did not work. I went to the desk to find that while we were gone, and they had emptied the room of our things and rented it out to someone else! They then tried charging me for charges the current occupants had amassed. I was livid. The manager said that because we checked out, the room was rented to someone else. I explained the whole situation to her and said we never checked out. She then explained that when housekeeping reported no activity in the room, they cleared the room and checked us out. She said she didn't know where my things were and that they had to do that if no one was using the room.
I cannot believe this is a Gold Crown Resort!
From journal Playa del Carmen
Apple Valley, California
October 6, 2004
From journal Relaxing in Mexico
October 5, 2004
The beach and pool are a long walk from the rooms. Beach is somewhat rocky and not a focal point for the resort. The pool is. You will love the "cabana-style" personal lounge beds at the pool and near the beach. You need to get there early (7am!) to secure one! Only ~15 available! Scuba on site was great too! Snorkeling on-site is not as good as Cozumel. They do have 2-hr excursions though (~$35 US per person) Playa del Carmen is actually 15 minutes by taxi ($20 US one-way). Take the bus, it's cheaper!
I recommend John Gray's restaurant in Puerto Moreles, which has fantastic fare. Lobster dinner for $25! They only take cash! Speaking of cash, you don't need to carry any at the resort. You sign for everything. Keep your receipts so you track your spending, especially when you get your bill at checkout! No problem here, but you never know!
From journal Mayan Palace Riviera Maya
August 2, 2004
From journal Active Mayan Riviera
somerset east, Eastern Cape, South Africa
June 6, 2004
Our unit was not self-catering and did not have a fridge.
Playa del Carmen is a lovely picturesque little town. It has a great laid-back holiday atmosphere, with an incredible variety of shops.
We did a day trip to Chichen Itza (Mayan ruins), which was fascinating and well guided, but a long drive. The Xcaret Ecopark was the highlight of our trip and worth every cent. A night show is included in the entry fee.
From journal Mayan Palace
May 13, 2004
From journal Grand Mayan Palace