Results 1-10of 12 Reviews
Quogue, New York
March 24, 2007
From journal Riviera Maya -Mexico- 2006
December 21, 2006
At Fishermen’s Village, we were introduced to a salesperson, Maureen. Subsequently, Maureen told us this is a timeshare presentation, which we did not know. She asked if we own any timeshare properties and we said no. Maureen called her manager, who said he would "authorize" Maureen to proceed with the tour even though we don’t own timeshare property. We wouldn’t have wanted to get involved if we had known this was a timeshare presentation.
Maureen showed us rooms on the top floor with an ocean view. Then Maureen brought us to the sales office and offered us a very expensive timeshare. We said no immediately. Then she called in her manager, Neil, and they brought out another offer called an "investment package."They showed us how we could make a profit if we rented the property through their agent, Resorts International Marketing Corporation, with a one time processing fee of $549. We were promised that our timeshare would be rented out at $1,700 per week and would pay for itself within 5 years. Neil said it was a "no lose investment." They also insisted that buying a membership in the Admiral Yacht Club would significantly increase our ability to rent our timeshare. We were not told that none of the amenities of the Admiral Yacht Club were in Playa del Carmen—they are all an hour away in Cancun.After being placed under much duress, we finally agreed to sign the contract. When we agreed to sign the contract, Maureen and Neil opened a bottle of champagne and offered us glasses of it. Thus, we were under the influence of alcohol at the time we reviewed the contracts and signed them. When we reviewed the contracts, they sped through the paperwork saying "you don’t have to even read this now." We were never notified of our 5-day right to cancel the contracts.Upon returning home, we reviewed the contracts carefully and realized that many promised items were missing, including the promised rental income. At the time we signed the contracts, Maureen and Neil promised us that the timeshare would increase in value and could easily be rented or sold. After doing Internet research, we discovered that Sunset Group timeshares cannot be sold at any price. Nor can they be rented, even when offered at the standard maintenance fee. (See eBay.com and Google.com.) They also told us we were investing in fixed price travel. However, the Sunset Group can and does raise its maintenance fee 6% or more each year.In June 2006, we sent Sunset Group a letter terminating the contracts. Now, they have sent our account to a collection agency, Resort Management International (RMI). RMI has called my parents and us repeatedly, yelling at us and threatening us if we do not pay for the rest of the contract. They have also sent us three notification letters trying to collect.
From journal Pushy Timeshare Sales in Playa del Carmen
June 26, 2005
From journal Beautiful View
Hollis, New Hampshire
January 15, 2005
From journal Dodging Frances
June 13, 2004
The resort is very quiet and relaxing. It pretty much closes down around 10:30pm, but there’s plenty of nightlife in Playa del Carmen.
From journal Relax in Playa del Carmen
September 25, 2003
From journal Gorgeous View
December 29, 2002
My brother-in-law’s business associate offered to help us find accommodations. He contacted a hotel, located near the city center, yet also close to the autobahn entrance. The hotel had one room left, a suite that slept three people and shared one bathroom. Knowing that we had an early flight to catch in Frankfurt the next morning, he also asked the hotel proprietor if they would be willing to have breakfast available for us at 6am so that we could dine before heading out. They were happy to do so, and we were relieved to know we had a place to sleep that night!
With a room on the fourth floor, we decided to take the elevator upstairs. The elevator was so small, my wife and I barely fit inside, much less with our two bags. My brother-in-law said that he’d just take the stairs. When the elevator doors opened, all the lights were out and we could not see anything. We groped around on the wall until we found the switch. Once illuminated, we found the door to our room.
The key was required to open the door from the inside or the outside. When any of us left the room, we had to ensure that someone inside still had a key, otherwise they would be locked in the room. Not good if there was a hotel fire.
The suite was large, with a double bed in the main room. A small sitting area with a couch and two chairs was in one corner, and a television on the opposite wall. An additional bedroom opened off the main room. Although it was a small room, it still contained a nice-size bed and a dresser. Only two sets of towels were included in the suite, and due to the lateness of the hour, my wife and I just shared a set rather than risk the elevator for a ride downstairs in search of more towels.
As promised, the breakfast room opened for us at 6am, with a full selection of items. The coffee was hot and plentiful. We ate our fill and took off for the 3-hour drive back to Frankfurt.
From journal Luxembourg on the run
December 9, 2002
I beleive they are also adding a few studio suites this year, so they will be ready next winter.
Last time we had a two bedroom suite (two and a half baths!) with the master bed and bath upstairs from the kitchenette. There was an oceanfront balcony off of the master as well as downstairs off of the living room.
Daily maid service
All inclusive packages available. Gold Crown resort
From journal Fabulous Resort in Playa del Carmen
November 17, 2002
Fishermen''s has a nice pool with a fountain, waterfall, swim-up bar, and children''s shallower area. Kayaks are available along with snorkeling equipment and boogie boards. There are sailboats but they are not yet rigged!
A small gym, a new spa, and a bookcase full of books are available. There is a shaded area outfitted with hammocks that are so inviting. A concierge is present daily to arrange excursions.
There are hotel units - studios, 1br, and 2br units - most are bright and airy and well equipped for Mexico. They have full kitchens and balconies with ocean views from all but the hotel units (these are lock-offs from the 2 BR and face the back of the hotel). The master BR usually has a king Bed - the other BR has two queens and a pull-out in the living room. There are three TV''s -unfortunately the TV stations are mostly in Spanish.
Transportation to Playa is provided free at 9am, 11am,and 1pm. Bikes are also available. Two well stocked large grocery stores (Chedraui and San Francisco) have all you need to stock your condo with all that you are accustomed to.
The Beach bar serves snacks and sandwiches while the waterview restaurant offers breakfast and lunch buffets and a la carte dinner. Unfortunately, if you accept a time share exchange, there is a mandatory all-inclusive fee of $37 for breakfast and either lunch or dinner and drinks - or $29 not including alcoholic beverages - children are half price.
We heard from other guests that the food became tiresome - same thing every day. Lunch seemed better than dinner. You can get a free lunch or breakfast by attending a timeshare presentation.
As owners we have the option of taking the all-inclusive plan on a daily basis. We opt not to because Playa is so much fun and inexpensive.
You can walk to Playa along the beach or the road in about 15 minutes or take a $4 cab ride. The meals are inexpensive, and you can usually negotiate a free beer or margarita.
On Sunday nights all guests are invited to "Captain Bob''s", a restaurant owned by the general manager of timeshare sales for a cocktail hour. They have live music, drawings for prizes, and dancing. Most guests stay on for dinner but it is not mandatory.
We purchased here because it is small, the units are so close to the ocean, and the resort is friendly. Do beware of the timeshare salespeople - they promise you everything - get it in writing!
There is some construction of new units going on, but it was quiet when we were there for three weeks and they have discretely isolated it behind painted walls that have ocean scenes on them.
We were offered $200 in spa credit to listen to an update on timeshares. We took advantage of it and had four GREAT massages in a canopied area by the pool surrounded by diaphanous curtains.
Don''t go to this resort expecting to be entertained - come here to relax and enjoy the water.
From journal playa del carmen