Results 1-10of 45 Reviews
February 16, 2005
The resort itself is immaculate; someone is always cleaning something. We were very pleased. Because it’s in a tropical location, there is a slight musty smell to the rooms, but it didn't bother me. The rooms are a nice size, with a main living area and a bedroom with a private bath. We had an adjoining junior suite with its own sitting area and private bath. It was more than enough room for us and the other couple we traveled with.
The staff is extremely helpful and friendly. I did have to go head to head with someone at the front desk over a two telephone calls that I attempted to make, but the phone didn't work, so I immediately hung up and went to a phone that did work. They weren't going to remove the calls. However, after telling them I would dispute the entire bill with American Express, they realized that was not the route they wanted to take and credited the $7.
The Mayan Palace is perfect for singles, couples, and families. There is so much to do at the resort for kids. We are going to take our three children along the next time we go. I know they would love it.
The waves are strong; I don't recommend going out too deep. But walking on the shore is wonderful, and you can walk either direction for a long time. We found several sand dollars and really pretty shells. The ocean is warm and clear.
From journal Week In Acapulco
Santa Cruz, California
October 9, 2004
We spent a lot of time by the pool and on the beach. The pool is huge with nice waterfalls and tons of space--it never felt too crowded. I participated in the water aerobics a few times--fun but not much of a work out.
You did have to get up pretty early (7-8am) to get a shady chair by the pool but you can jump in the pool when you get too hot -- just make sure to bring down extra suntan lotion and re-apply frequently. I also highly recommend getting a bit of a tan before arriving -- a good base tan helped me from getting too burned.
We negotiated with a cab driver to show us the sights in town one day ($40 for about 4-5hours). It was a good way to get acquainted with Acapulco -- he took us to historic hotels with great panoramic views, to Diego Rivera's mural on the wall of a home in town, took us to shop downtown, and to Walmart for groceries. Rides to town were expensive ($30-40 round trip) because it is a 20-30 minute ride. Great advice we got was to walk down to the road right in front of the lobby instead of having the resort get you a cab -- it's cheaper and make sure you negotiate the price before you get in the car and whether or not you are looking for a round trip.
We did some scuba diving with Swiss Diver's Association and highly recommend them. ($70/person 2 tanks including all gear, sandwiches and drinks AND transportation to and from Mayan Palace!!). With any excursions you book make sure you know whether or not transportation to AND from the resort is included --the price goes up quick if not.
The beach was wonderful -- great for long walks, having a shady spot to read and relax (the beach staff will set up umbrellas and chairs for you). The waves were a lot of fun to play in and body surf if you are careful -- the currents can be quite strong. For those of you who surf there were never more than two or three guys out but they seemed to be getting pretty long, waist and shoulder high rides on good days. Also there was a group of dolphins that hung out in front of the resort that were rumored to "play" with the surfers some mornings.
We watched beautiful sunsets every night on the beach under a palapa, walked up the beach to the Princess for chocolate croissants and lattes for breakfast, and had romantic dinners both in town and at the resort. We came home feeling refreshed, relaxed, and ready to plan our next trip.
From journal Our 1st Trip to Acapulco
October 11, 2004
The unit that I got was a one-bedroom for five people, with a partial kitchen. The unit has everything and is very comfortable. There are about three restaurants in the resort.
The food is great, but they are just a little expensive if you're talking in pesos, but the food is still worth it.
From journal Getaway at the Mayan Palace in Acapulco
San Diego, California
May 20, 2004
The beach was pretty quiet, but very hot. Walking the length of the pool in front of the towers to the pool bar is very nice. They were working on the little train that goes around the property, so we didn't get to see it run. I didn't do the free breakfast talk, so I didn't have to sit through getting beat up by someone trying to sell me a timeshare. If you want a timeshare, then do it, but if not, don't bother. The waterfalls at the pool are pretty nice to hang out in when it's hot out.
From journal Week in Mexico
January 13, 2004
Truly, a vacation that rested us and made us ready to face the hustle and bustle of our hectic lives back home!
From journal Mayan Palace Acapulco
March 23, 2004
If you do wish to stretch your legs and get out and about, there are the famous cliff divers (about 40 minutes away), shopping, restaurants, and tourist sights. One of the best things we did was to swim with the dolphins at Cici, an aqua amusement park.
From journal Acapulco Delight
December 13, 2003
Although it is a very large resort the layout makes it feel secluded and the pool areas are so large it never feels crowded. Multiple restaurants on-site give many dining options from moderate to more expensive. I would recommend a rental car for at least part of your stay to see some of the more outlying areas. Although you never need to leave the resort it would be a shame to be in this exotic locale and yet never see the surrounding sights.
From journal Awesome Acapulco
by Michele K
September 11, 2003
The pool (variously billed as the largest pool in the world, the longest pool in the world and the longest pool in Latin America) was winding, with waterfalls and rocks and views of the ocean. Waiters came around on a regular basis to take your order.
The grounds were lovely with coconut palms and bougainvilleas in full bloom and very well kept. The gardeners’ attention to keeping the grounds beautiful is evident.
There are three restaurants in the main resort area. Two are open air and the other in a building. We didn’t see the one in the building until the last night we were there, but we didn’t go looking either. We ate at the seafood restaurant (Tumtah) the first night. After that we ate at the other restaurant (Bakal) either at the buffet or off the menu. The buffet’s are a good choice for a big eater, but I mostly opted for the menu, with the Mexican/local fare being my favorite choices.
We rode horses on the beach, although they are technically not part of the resort. I was really looking forward to it, but it was better in theory than in practice. (I had images of galloping on the beach at sunset.) The horses were worn out and rather lazy. We also tried the ATV on the beach and that was a big hit with my teenagers.
One unexpected plus was that there was a doctor at the resort. Not only were we seen, but they sent a courier into town to get the pill form of the needed antibiotics.
The Mayan Palace is about 20 to 30 minutes from the main part of Acapulco, so a taxi or rental car is necessary if you want to get to town. Because I was there with kids, I was less interested in Acapulco nightlife. There was live entertainment and dancing at the resort, so we didn’t find it necessary to go into town.
From journal Vacation Paradise
September 21, 2003
From journal NEW PLACE FOR BRACKERS
International Falls, Minnesota
April 12, 2004
You're struck by how majestic it is by the entranceway that greets you as you enter the place. Majestic waterfalls all over. At least five pools, not including the kiddie park.
The rooms are very neat, and it was a treat every night to have our housekeeper come in around 5pm and turn down the beds and leave little chocolate kisses on each bed. Our son sure loved that. Service right by the pools.
Excellent service in the restaurants.
From journal Acapulco Vacation