Results 1-10of 45 Reviews
Cañada, Valencia, Spain
January 4, 2011
April 9, 2009
January 11, 2009
San Diego, California
November 9, 2007
From journal Holiday in Acapulco
May 11, 2005
From journal Acapulco
April 25, 2005
From journal Mayan Palace
San Antonio, Texas
April 11, 2005
From journal Acapulco Grand Mayan Palace - Location
Clinton Township, Michigan
March 9, 2005
From journal Mayan Palace Acapulco
February 16, 2005
The resort itself is immaculate; someone is always cleaning something. We were very pleased. Because it’s in a tropical location, there is a slight musty smell to the rooms, but it didn't bother me. The rooms are a nice size, with a main living area and a bedroom with a private bath. We had an adjoining junior suite with its own sitting area and private bath. It was more than enough room for us and the other couple we traveled with.
The staff is extremely helpful and friendly. I did have to go head to head with someone at the front desk over a two telephone calls that I attempted to make, but the phone didn't work, so I immediately hung up and went to a phone that did work. They weren't going to remove the calls. However, after telling them I would dispute the entire bill with American Express, they realized that was not the route they wanted to take and credited the $7.
The Mayan Palace is perfect for singles, couples, and families. There is so much to do at the resort for kids. We are going to take our three children along the next time we go. I know they would love it.
The waves are strong; I don't recommend going out too deep. But walking on the shore is wonderful, and you can walk either direction for a long time. We found several sand dollars and really pretty shells. The ocean is warm and clear.
From journal Week In Acapulco
GREENWOOD, South Carolina
January 25, 2005
I had a couple of problems with my room, and they were very responsive. Of course, at times it was frustrating trying to communicate with employess that spoke only Spanish or broken English.
The water park was great, but it's about $12 per adult, per day and $9 for kids. Because of that, we only went one day. The spa and the gym are also expensive. We played tennis for an hour, and it cost $27. Golf was $135. Food was also expensive. We took a trip to Wal-Mart when we first got there to stock up, and it was well worth it.
They have an Internet cafe with four computers, so you can hook up to email. That was great. It was $1.50 for 15 minutes. That was the best deal going.
We were very disappointed in the accommodations, however. The resort itself is gorgeous, but the rooms were dated. The picture on the website was nothing like the actual room. If you can stay in the Grand Mayan, do it. Those rooms are fabulous.
We had a large living room with two sofas. One had a twin-size trundle. There was a dining table with four chairs and a small kitchen. The bathroom was small, but very nice, with a marble tub/shower. The bedroom was separate, with a king bed. Unfortunately, the bedroom was on the street side, so we couldn't open up the windows and hear the ocean. In fact, the traffic noise was bothersome. It wasn't so bad for us because we are early risers, but if you like to sleep in, it would be a problem. We were in the back building. Our view was still nice. I think all the views are pretty much the same.