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by Krys T
Somerset, United Kingdom
November 1, 2005
As before, we arranged a taxi through them to collect us from the airport, which makes life so much easier when you have luggage and kids! (700CZK). (We used the same service to go back - 500CZK)
From the minute we arrived, the staff were faultlessly efficient and helpful - the moody front-of-house blonde from the last trip who had been so commented on in the guestbook was nowhere to be seen! The kids were made to feel welcome without being overly catered to, which is always best.
Being with the family this time, we stayed in one of the suites on the fourth floor (there is a lift!), which was amply provisioned and very spacious. We had a double bed in one room (which also had an extra single which doubled as a day bed), and in the lounge there was a sofa, arm chair, and two single sofa beds - perfect for the kids. There were TVs in both rooms, and plenty of storage space. Also a trouser press, hair dryer, iron and ironing board.
The bathroom was large with a bath/shower combo, plus heated towel rail, which meant that I could wash, dry, and reuse my gym gear.
In the lounge there was also a mini-kitchen inside what initially looked like a large wardrobe - with a two-ring electric hob, sink, and fridge, as well as all the glassware etc. you could want.
The hotel now has a bar/restaurant in the basement, in a split level vaulted space, done out with lots of wood and rag-rolled walls. There's reasonable bar food and the ubiquitous Pilsner on tap. It's a pleasant space to have a quiet drink before heading out to dinner.
Breakfast is in a room on the first floor, with a self-service buffet and served hot drinks. There's a variety of hot (scrambled or boiled eggs, bacon, sausage) and cold (ham, cheese, pastries, yoghurts, cereal, fruit salad, etc.) with fruit juices and so on - plenty to set you up for the day ahead.
Other facilities include a fitness suite downstairs - a very basic gym in which I cycled for an hour every day (200 CZK p/hour), with sauna, solarium etc. There's internet access from a PC in the reception lounge (1CZK p/min), WiFi access throughout, and a lounge for relaxing after the day with a coffee or beer.
There, I think that covers it! It had everything we wanted and more, even if we didn't actually spend a great deal of time there as we were mostly out and about. We had a very pleasant stay there and would definitely go back were we to return to Prague.
From journal Showing Prague to the family
April 11, 2005
From journal Prague to Perfection
March 7, 2002
But a few complaints:
1) Unfortunately, like most hotels, the walls are thin.
2) Unfortunately, like most European hotels, it’s impossible to get a true queen bed or double, just the two twins pushed together. (What’s up with that, anyway?)
3) It’s impossible to keep the entire bathroom from turning into a floodplain while taking a shower. I don’t like to sit in the tub and use the shower head--I need both hands free, but there’s no shower curtain, so using the showerhead holder is not a good idea—it’s set at an angle where it shoots all over. Once I got completely drenched, standing at the sink, when my husband lost his grip on the showerhead handle.
4) The maid service rules the elevators during the main cleaning hours (1100 – 1300). Take the stairs down during that time, because three of the maids were rude to us when we tried to get on while they were transporting cleaning supplies/linen to the basement. There really should be service elevator.
5) The kitchen also makes you feel very unwelcome if you overstay the breakfast time in the dining room. They say it's 'til 1030, but it’s also self-service. If I'm not making any more trips to the buffet and just quietly drinking the rest of my coffee at, say 1045, I should be allowed to stay, and not be made to feel that I'm imposing on the waitstaff by taking a few extra minutes to finish. I’m a paying guest and should be allowed this leeway. We thought it was rude of them to lower the lights, turn off the music, and start loudly clearing tables around us.
From journal once upon a time in Prague