Smelly room
- July 30, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This room stunk from the second we walked in.
The bathroom smelled water damage or mold. We complained, and they said they would have someone look at it. The problem was NOT taken care of.
There was also trash left over in the closet from a previous person.
The air conditioning took FOREVER to cool down the room too.
It wasn't even on when we got there, so we started sweating immediately.
Will stay here again
- July 9, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
It is true that the rooms are small but are quite clean and comfortable. We had a great view overlooking the Chicago River. We booked great affordable hotel rates without the sacrifice of quality! Will definitely stay here again.
Clean, convenient, and cheap
- June 3, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
My fiance and I stayed here for a night after driving 11 hours from Maryland in one day. The room was small, but it was clean and comfortable. The staff was friendly and helpful when we asked for directions and someplace to get Chicago style pizza. Free wireless internet, bottle water, and a great location along the Magnificent Mile and easily accessible to the "L" train and many of Chicago's major attractions. The only downsides I could see was that they didn't have their own parking (there is a garage nearby for $20/day or valet for $35ish) and no continental breakfast. Other than that, it completely met our needs and far surpassed our expectations. I would stay here again.
HVAC Issuese
- May 31, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This hotel seems to have air conditioning problems. It happened to be very warm outside yet the air condition wasn't working. When I called the desk they told me the "chiller wasn't working." Huh? I asked when this would be rectified but didn't get a straight answer. Night two and three where the same, except it cooled off outside on night three. To make matters worse, the windows were a disaster. They had to be opened by the maintenance staff and needed books under them to stay open! Unbelievable. The staff was generally courteous but had no solutions. This is not typical of Club Quarters- I’ve stayed at many locations and had very good expereience.
Small but Tidy
- April 22, 2008
- Rated 4 of 5 by
kimbis from Lansing, Michigan
I wanted an inexpensive room for one night in this particular part of town, so I selected the Club Quarters after a quick search on Hotwire.com. It was described as a "boutique hotel", which can mean either delightful or disastrous, but for one night I was not too concerned.
Security was wonderful, as you needed your swipe card even to get the elevator to work. The room was small, but not as small as some I've been in. It was very clean and tidy, and looked as if it had been very recently redone. There was a shower and no bath-tub, but more hotels are going to that model.
The hotel staff was professional and friendly from the housekeeping staff through the folks at the front desk.
The breakfast service in the restaurant in th lobby was a bit on the slow side, but I was there "off peak" so it might have not been typical.
Short taxi ride from Union Station, which is the only taxi I took.