Royal Sunset

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  • Blvd. Kukulcan Km. 10 Lote 13b
    Cancun, Mexico 77500
    +52 (998) 8814-500
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JazziSuzi
First Reviewer
3 out of 5
Avg. Member Rating
27
Reviews
34
Photos

Royal Sunset

  • March 26, 2004
  • Rated 1 of 5 by jenjenf from Citrus Heights, California
Best Things Nearby:


Best Things About the Resort:


Resort Experience:
We traded our timeshare in Cabo to stay at the Royal Sunset All-Inclusive. The rooms were dirty and uncomfortable, the grounds were poorly maintained and they hounded us every day of our vacation to sit through their 90-minute presentation. It got to the point where we didn't want to go through the lobby of the hotel because we were afraid we would get bombarded by the timeshare salesman. When we went to check out, they added on an extra $200 US per person for some strange "use tax." When we refused to pay, they said they would just run it on the credit card on file and there was nothing we could do about it. We ended up having to dispute the charge with our credit card company and it was a nightmare.

  • Unit Type: 1 Bedroom
  • Activities: Not Available
  • Amenities: Not Available
  • Unit Satisfaction: Poor
  • Family Friendliness: Not Available
  • Service: Not Available

From journal Royal Sunset Cancun Disaster

Royal Sunset

  • March 14, 2004
  • Rated 2 of 5 by fresita from mexico
Best Things Nearby:
It's centrally located. About eight blocks away, there's a mall ("La Ista"), the riverwalk, shopping, food, theatre, and an interactive aquarium. About two more blocks away, there's "Kukulkan Plaza" (shopping). About five blocks in the other direction, there’s all the restaurants and nightclubs, and three more blocks away is "Plaza Caracol" (shopping).

Best Things About the Resort:
The best things are the location and the beach (not rocky and shallow, private and clean). At the "Chiquita Banana" restaurant you can have a dinner overlooking the sea!

Resort Experience:
It's kind of an old resort. It's a nice one, centrally located. Not even that it's a small resort -- it's well known and it's got a nice beach!

The best area of the resort is the Chiquita Banana restaurant. They need more variety on the menu for they restaurants as well as more seafood, but that's fine for a family vacation anyway -- you won't spend that much time at the unit.

The only problem with this resort in my experience and the reason why I wouldn't recommend it is because when they sell the all-inclusive they mention a lot of benefits --that are not true -- but they don't mention restrictions. You'll need to attend a sales presentation, be over 25, have a credit card, and pay 50% of the service you'll take -- that's really upsetting when you notice that and the worst is that nobody faces it!!!!

  • Unit Type: Studio
  • Activities: Poor
  • Amenities: Good
  • Unit Satisfaction: Poor
  • Family Friendliness: Poor
  • Service: Poor

From journal Sunny Cancun

Royal Sunset

  • February 20, 2004
  • Rated 4 of 5 by DSiburt from Louisville, Ohio
Best Things Nearby:
Beach

Best Things About the Resort:
Attention

Resort Experience:
Absolutely beautiful views/scenery. Staff very helpful and entertainment outstanding! Close to transportation for shopping and sightseeing. The sister hotel across the inland water is an added bonus.

  • Unit Type: Studio
  • Activities: Very Good
  • Amenities: Very Good
  • Unit Satisfaction: Very Good
  • Family Friendliness: Very Good
  • Service: Very Good

From journal Off the boat in Cancun

Royal Sunset

  • November 26, 2003
  • Rated 5 of 5 by ISRA from MEXICO CITY, MEXICO, Mexico
Royal Sunset

Best Things Nearby:
Just imagine the ten most demanded nightclubs, three shopping centers, the Hard Rock Cafe, and the bungee jump just two blocks away from the resort--can I ask for something better than that? And something very important, the Cancun International Airport is just 15 minutes away!

Best Things About the Resort:
I've been in Playa del Carmen and Cozumel before, but this one was my first visit to Cancun and the place I was assigned was simply great. The first impresion you get of the place is a great service provided by all the staff. They are really kind and they really take care of the visitors. One fact I can't miss is about the all-inclusive plan this resort offers because it's the cheapest of all Cancun and it really, really works, because if you take it they will include an incredible scuba diving tour to the greatest reef in Cancun. If you get it by yourself, it will be not less than $90 per person.

Resort Experience:
The resort is not really big, but everything is very centrally located and it has absolutely everything you need for your vacation. It is right on the beach and the restaurant located outside is just perfect if you like to see a beauty scene of the Caribbean Sea or an incredible sunset while you have dinner. All units have a little balcony and ocean view, so i don't think I could get something better and non-expensive like that.

  • Unit Type: Studio
  • Activities: Excellent
  • Amenities: Excellent
  • Unit Satisfaction: Excellent
  • Family Friendliness: Excellent
  • Service: Excellent

From journal CARIBEAN PARADISE

Royal Sunset

  • November 24, 2003
  • Rated 5 of 5 by ISRA from MEXICO CITY, MEXICO, Mexico
Royal Sunset

We had a studio for 4 pax next to the penthouse, including a balcony, so you can imagine the ocean view we had during our vacation. It was a studio, but it had all the amenities we needed, and that really helps. My friends couln''t believe the view we had from our room, so they really liked it. The unit had everything - we never had to call the concierge or anything like that because we had everything we wanted.

I had the idea that studios have no kitchen, but we were told that the unit has a "partial kitchen" and we said that was OK. Who needs a kitchen on vacations if you''ll be at the beach the whole day?? And that "partial kitchen" is just incredible!!! It had everything: microwave oven, juice maker, mixer, burners, coffee maker, and a refrigerator full of sodas and beers!!! The bathroom was great too, because it was the same size as the little living room outside with a nice big and clean tub.

If you would like to know a little bit more information about this place, you can send me a message and I''d be glad to help you further.

From journal CARIBEAN PARADISE

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